A few questions about 4.1.6 for Release Notes

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A few questions about 4.1.6 for Release Notes

Kay Schenk-2
Two things --
* I see localization was set up for Kabyle. So is this a new language
addition?

* some discussion and commits about Java 8,
see: https://bz.apache.org/ooo/show_bug.cgi?id=127876
Changes were committed to the 4.1.6 branch near as I can tell.
So...does AOO require Java 8 now or can Java 7 still be used?

I may have more questions coming in the next day or so, but hopefully not
many. I will make every attempt to get this ready by Fri afternoon, PST.

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Re: A few questions about 4.1.6 for Release Notes

Matthias Seidel
Hi Kay,

Am 15.11.18 um 00:48 schrieb Kay Schenk:
> Two things --
> * I see localization was set up for Kabyle. So is this a new language
> addition?

No, only locale data were added internally.

> * some discussion and commits about Java 8,
> see: https://bz.apache.org/ooo/show_bug.cgi?id=127876
> Changes were committed to the 4.1.6 branch near as I can tell.
> So...does AOO require Java 8 now or can Java 7 still be used?

Changes for Java 8 were revoked, but that did only affect the building
process.

Java 8 as well as Java 7 can still be used like before.

>
> I may have more questions coming in the next day or so, but hopefully not
> many. I will make every attempt to get this ready by Fri afternoon, PST.
>
Thanks!

Matthias



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Re: A few questions about 4.1.6 for Release Notes

Keith N. McKenna
In reply to this post by Kay Schenk-2
On 11/14/2018 6:48 PM, Kay Schenk wrote:

> Two things --
> * I see localization was set up for Kabyle. So is this a new language
> addition?
>
> * some discussion and commits about Java 8,
> see: https://bz.apache.org/ooo/show_bug.cgi?id=127876
> Changes were committed to the 4.1.6 branch near as I can tell.
> So...does AOO require Java 8 now or can Java 7 still be used?
>
> I may have more questions coming in the next day or so, but hopefully not
> many. I will make every attempt to get this ready by Fri afternoon, PST.
>
Kay

I already removed the Kabyle entry from the Release Notes.
As far as the Java 8 Issue. I believe the RC-1 builds were built with
Java 7 so that either Java 7 or Java 8 will be recognized.


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Re: A few questions about 4.1.6 for Release Notes

Don Lewis-2
In reply to this post by Matthias Seidel
On 15 Nov, Matthias Seidel wrote:

> Hi Kay,
>
> Am 15.11.18 um 00:48 schrieb Kay Schenk:
>> Two things --
>> * I see localization was set up for Kabyle. So is this a new language
>> addition?
>
> No, only locale data were added internally.
>
>> * some discussion and commits about Java 8,
>> see: https://bz.apache.org/ooo/show_bug.cgi?id=127876
>> Changes were committed to the 4.1.6 branch near as I can tell.
>> So...does AOO require Java 8 now or can Java 7 still be used?
>
> Changes for Java 8 were revoked, but that did only affect the building
> process.
>
> Java 8 as well as Java 7 can still be used like before.

Yes, but at least on Windows, if you build with Java 8, the resulting
binaries will not recognize Java 7.  This is only true for 4.1.x and
does not affect trunk for some reason even though the code is
essentially identical.  I haven't had a time to dig into this problem.

The fix in this bug report is to allow ODK to be built with Java 8.
Since the fix was revoked, if you want to build ODK, then you must build
with Java 7.



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Check for Updates broken?

Pedro Lino-3
Hi all

Any news on fixing the "Checking for an update failed." problem?

Regards,
Pedro
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Re: A few questions about 4.1.6 for Release Notes

Kay Schenk-2
In reply to this post by Don Lewis-2
On 11/14/2018 09:29 PM, Don Lewis wrote:

> On 15 Nov, Matthias Seidel wrote:
>> Hi Kay,
>>
>> Am 15.11.18 um 00:48 schrieb Kay Schenk:
>>> Two things --
>>> * I see localization was set up for Kabyle. So is this a new language
>>> addition?
>>
>> No, only locale data were added internally.
>>
>>> * some discussion and commits about Java 8,
>>> see: https://bz.apache.org/ooo/show_bug.cgi?id=127876
>>> Changes were committed to the 4.1.6 branch near as I can tell.
>>> So...does AOO require Java 8 now or can Java 7 still be used?
>>
>> Changes for Java 8 were revoked, but that did only affect the building
>> process.
>>
>> Java 8 as well as Java 7 can still be used like before.
>
> Yes, but at least on Windows, if you build with Java 8, the resulting
> binaries will not recognize Java 7.  This is only true for 4.1.x and
> does not affect trunk for some reason even though the code is
> essentially identical.  I haven't had a time to dig into this problem.

OK. What is our (soon to be ) distributed 4.1.6 built with then? This is
important for the System Requirements page.

https://www.openoffice.org/dev_docs/source/sys_reqs_aoo41.html

I'm assuming at this point the Java info at the bottom should be a
minimum of Java 7? Unless this has really been tested with Jave 1.5 (Java 5)

>
> The fix in this bug report is to allow ODK to be built with Java 8.
> Since the fix was revoked, if you want to build ODK, then you must build
> with Java 7.
>
>
>



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Re: Check for Updates broken?

Andrea Pescetti-2
In reply to this post by Pedro Lino-3
On 15/11/2018 Pedro Lino wrote:
> Any news on fixing the "Checking for an update failed." problem?

I was never able to reproduce it. Any time I believed I had reproduced
it, I found out it was due to local DNS caching on my system (something
that is not common for an ordinary user to do).

So, even if I see old and new reports about it, I have no way to check
the issue.

The most common explanation would be a DNS issue, but:
$ host ooo-updates.apache.org
ooo-updates.apache.org has address 40.79.78.1
ooo-updates.apache.org has address 95.216.24.32

and if I force either of the two IPv4 addresses everything works normally.

The only thing that I haven't tested is IPv6, but there are no signs
that we have a permanent issue here (well, if the server is down for one
hour some users will likely get the warning and report it, but this is
something that can simply happen).

If someone can provide a predictable way to reproduce the issue
consistently, solving it will likely be trivial.

Regards,
   Andrea.

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Re: Check for Updates broken?

Pedro Lino-3
Hi Andrea, all
> On November 16, 2018 at 12:10 AM Andrea Pescetti <[hidden email]> wrote:

> If someone can provide a predictable way to reproduce the issue
> consistently, solving it will likely be trivial.

I receive the error message daily on any computer I use,regardless of location, AOO version or OS (Windows 7 or Ubuntu)
This happens with a fresh profile or any profile.

I'm surprised it's not reproducible for others. I assumed this was a server side malfunction.

Is there any command I can run to help fixing this?

Regards,
Pedro

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Re: Check for Updates broken?

Andrea Pescetti-2
Pedro Lino wrote:
> I receive the error message daily on any computer I use,regardless of location, AOO version or OS (Windows 7 or Ubuntu)
> This happens with a fresh profile or any profile.

OK, let's try with Ubuntu (but you can run the equivalent commands on
Windows too).

Can you provide output of the following commands?

$ host ooo-updates.apache.org

$ traceroute ooo-updates.apache.org

$ ncat ooo-updates.apache.org 443 # If it is still running after 30
seconds, abort with CTRL-C

$ curl https://ooo-updates.apache.org/

$ curl https://ooo-updates.apache.org/aoo416/check.Update

Note that the traceroute output will contain some information on your
(home or office) network structure. You may omit the first lines if you
consider this to be sensitive information.

If you are using IPv6, I would also give this a try: disable IPv6, and
retry the OpenOffice check, then enable IPv6 again.

If it's easier for you, you can also copy this discussion to one of the
Bugzilla issues about this bug, but I'd rather avoid asking everybody to
do a test until we have more specific information.

Regards,
   Andrea.

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Re: Check for Updates broken?

Pedro Lino-3
> On November 16, 2018 at 11:54 AM Andrea Pescetti <[hidden email]> wrote:

> Can you provide output of the following commands?
>
> $ host ooo-updates.apache.org

ooo-updates.apache.org has address 40.79.78.1
ooo-updates.apache.org has address 95.216.24.32
ooo-updates.apache.org has IPv6 address 2a01:4f9:2a:185f::2
ooo-updates.apache.org mail is handled by 10 mx1-lw-us.apache.org.
ooo-updates.apache.org mail is handled by 10 mx1-lw-eu.apache.org.

 
> $ traceroute ooo-updates.apache.org

  1   10.14.200.253  0,781ms  0,762ms  0,784ms
  2   172.20.160.130  6,994ms  7,097ms  7,069ms
  3   172.26.5.98  7,297ms  7,272ms  7,217ms
  4   172.26.5.102  7,813ms  7,214ms  7,282ms
  5   89.115.229.50  7,945ms  7,442ms  7,484ms
  6   213.30.41.107  8,786ms  8,535ms  8,368ms
  7   195.10.57.9  13,527ms  13,329ms  13,600ms
  8   195.2.30.230  22,605ms  22,097ms  21,585ms
  9   195.2.30.85  21,602ms  21,385ms  21,541ms
 10   80.239.128.181  21,119ms  20,662ms  20,775ms
 11   62.115.139.142  74,831ms  74,266ms  74,852ms
 12   62.115.123.12  79,536ms  78,767ms  79,159ms
 13   62.115.138.236  77,503ms  76,979ms  77,420ms
 14   80.91.246.85  80,889ms  78,677ms  78,648ms
 15   213.248.66.77  79,809ms  79,104ms  78,957ms
 16   213.239.224.26  76,883ms  76,297ms  76,402ms
 17   213.239.224.138  79,299ms  78,710ms  78,084ms
 18   95.216.24.32  75,832ms  75,126ms  75,984ms


> $ ncat ooo-updates.apache.org 443 # If it is still running after 30  seconds, abort with CTRL-C

No output. Aborted after 30"

> $ curl https://ooo-updates.apache.org/

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
    <meta http-equiv="content-type" content="text/html; charset=UTF-8" />
    <title>Apache OpenOffice Product Update Service for installed AOO (4.0 and later) instances</title>
</head>
<body>
    <h1>Apache OpenOffice Product Update Service for installed AOO (4.0 and later) instances</h1>
    <h2>Folder containing update service feeds for users performing the update check and getting the message about an available new version.</h2>
</body>
</html>
 
> $ curl https://ooo-updates.apache.org/aoo416/check.Update

<?xml version="1.0" encoding="UTF-8"?>
<!-- Product Update Feed for AOO 4.1.6 instances -->
<inst:description xmlns:inst="http://installation.openoffice.org/description">
</inst:description>

 
> Note that the traceroute output will contain some information on your
> (home or office) network structure. You may omit the first lines if you
> consider this to be sensitive information.

Thank you for the warning. I have no problem.

> If you are using IPv6, I would also give this a try: disable IPv6, and
> retry the OpenOffice check, then enable IPv6 again.

Disabled IPv6. Check still fails.

> If it's easier for you, you can also copy this discussion to one of the
> Bugzilla issues about this bug, but I'd rather avoid asking everybody to
> do a test until we have more specific information.

Whatever is more efficient. Emailing to this list seems to be the most responsive channel these days ;)

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Re: Check for Updates broken?

Andrea Pescetti-2
Pedro Lino wrote:
>> On November 16, 2018 at 11:54 AM Andrea Pescetti wrote:
>> $ curl https://ooo-updates.apache.org/aoo416/check.Update
>
> <?xml version="1.0" encoding="UTF-8"?>
> <!-- Product Update Feed for AOO 4.1.6 instances -->
> <inst:description xmlns:inst="http://installation.openoffice.org/description">
> </inst:description>

The network diagnostics are absolutely perfect (the fact that ncat had
to be terminated meant that it had managed to connect and it was waiting
for input, so that one is good too).

In particular, the last output above shows that you can successfully
download the update feed to your computer. You can replace "416" in the
URL with the OpenOffice version you are actually running if you wish to
be 100% sure. In this case you will get a longer XML file for 4.1.4 and
earlier, since for 4.1.6 (and 4.1.5 as of today) we have the short empty
feed shown above, but for earlier versions we have the full update
information.

Is the behavior above consistent? Like, if you alternate 5 times the
"curl, open OpenOffice, try updates, close OpenOffice" sequence, does
curl always succeed and OpenOffice always fail in downloading the feed?

If yes, can you provide your OpenOffice version and Ubuntu version, so
that I can test with the same versions and see if I start seeing errors?

Regards,
   Andrea.

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Re: Check for Updates broken?

Pedro Lino-3

> On November 16, 2018 at 4:02 PM Andrea Pescetti <[hidden email]> wrote:

> In particular, the last output above shows that you can successfully
> download the update feed to your computer. You can replace "416" in the
> URL with the OpenOffice version you are actually running if you wish to
> be 100% sure. In this case you will get a longer XML file for 4.1.4 and
> earlier, since for 4.1.6 (and 4.1.5 as of today) we have the short empty
> feed shown above, but for earlier versions we have the full update
> information.

Yes, it worked for 414 as expected

>
> Is the behavior above consistent? Like, if you alternate 5 times the
> "curl, open OpenOffice, try updates, close OpenOffice" sequence, does
> curl always succeed and OpenOffice always fail in downloading the feed?

Yes, it is consistent. I tested 5 times. curl always succeeds, Check always fails.
I would be surprised if I got success With Check. It hasn't been working for very long (weeks?)
 
> If yes, can you provide your OpenOffice version and Ubuntu version, so
> that I can test with the same versions and see if I start seeing errors?

I was testing with 4.1.5
AOO415m1(Build:9789)  -  Rev. 1817496
2017-12-11 15:46 - Linux x86_64

but the same happens with 4.1.4 and 4.1.6RC1

On this PC I'm running Ubuntu 18.04.1 LTS (Linux Lino-OptiPlex-790 4.15.0-39-generic #42-Ubuntu SMP Tue Oct 23 15:48:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux)

but the same happens under Windows 7 Pro x64 and Ubuntu 16.04.5 x64

Regards,
Pedro

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Re: Check for Updates broken?

Branko Čibej
In reply to this post by Andrea Pescetti-2
On Fri, 16 Nov 2018, 17:02 Andrea Pescetti <[hidden email] wrote:

> Pedro Lino wrote:
> >> On November 16, 2018 at 11:54 AM Andrea Pescetti wrote:
> >> $ curl https://ooo-updates.apache.org/aoo416/check.Update
> >
> > <?xml version="1.0" encoding="UTF-8"?>
> > <!-- Product Update Feed for AOO 4.1.6 instances -->
> > <inst:description xmlns:inst="
> http://installation.openoffice.org/description">
> > </inst:description>
>
> The network diagnostics are absolutely perfect (the fact that ncat had
> to be terminated meant that it had managed to connect and it was waiting
> for input, so that one is good too).
>
> In particular, the last output above shows that you can successfully
> download the update feed to your computer. You can replace "416" in the
> URL with the OpenOffice version you are actually running if you wish to
> be 100% sure. In this case you will get a longer XML file for 4.1.4 and
> earlier, since for 4.1.6 (and 4.1.5 as of today) we have the short empty
> feed shown above, but for earlier versions we have the full update
> information.
>
> Is the behavior above consistent? Like, if you alternate 5 times the
> "curl, open OpenOffice, try updates, close OpenOffice" sequence, does
> curl always succeed and OpenOffice always fail in downloading the feed?
>
> If yes, can you provide your OpenOffice version and Ubuntu version, so
> that I can test with the same versions and see if I start seeing errors?
>
> Regards,
>    Andrea.



I tried this today, just for fun. My curl etc. used the same IPv4 address
as the other published results. Maybe the OO updater picks the other server
and only that one has problems?

-- Brane
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Re: Check for Updates broken?

Andrea Pescetti-2
Branko Čibej wrote:
> I tried this today, just for fun. My curl etc. used the same IPv4 address
> as the other published results. Maybe the OO updater picks the other server
> and only that one has problems?

In my tests yesterday I tried with both IPs (one at a time) in my hosts
file and both worked - but, again, connection just works for me.

So indeed we could try that way too: Pedro, can you run
$ sudo gedit /etc/hosts

and append to the bottom, one at a time (so, alternative to each other,
never together), the two following lines?

40.79.78.1 ooo-updates.apache.org

95.216.24.32 ooo-updates.apache.org

Just restart OpenOffice after each edit and check if now the update
server can be found. Then you should go back to the original version of
the file to avoid that further testing is influenced by the change.

Regards,
   Andrea.

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Re: Check for Updates broken?

Pedro Lino-3
Hi Andrea, Branko, all

> On November 16, 2018 at 8:25 PM Andrea Pescetti <[hidden email]> wrote:

> Just restart OpenOffice after each edit and check if now the update
> server can be found. Then you should go back to the original version of
> the file to avoid that further testing is influenced by the change.

Tested with both IP adresses. Still didn't work. I am currently running AOO 4.1.4 under Ubuntu 16.04.5 x64

Can you check the logs on the server if it received any pings from 4.1.4? (I can send you my current IP in a personal email if that helps)

Thanks!
Pedro

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Re: Check for Updates broken?

Andrea Pescetti-2
Pedro Lino wrote:
> Can you check the logs on the server if it received any pings from 4.1.4?

I don't have access to server logs or any kind of statistics; but I
recall someone (Matthias?) monitoring how much traffic we got from older
versions, so maybe someone has access to them.

Regards,
   Andrea.

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Re: Check for Updates broken?

Matthias Seidel
Hi Andrea,

Am 16.11.18 um 23:40 schrieb Andrea Pescetti:
> Pedro Lino wrote:
>> Can you check the logs on the server if it received any pings from
>> 4.1.4?
>
> I don't have access to server logs or any kind of statistics; but I
> recall someone (Matthias?) monitoring how much traffic we got from
> older versions, so maybe someone has access to them.

I only have access to Google Analytics for openoffice.org and
openoffice.apache.org.
All I can see there are users constantly updating from older versions
via update feed.
This tells me, that some people can connect to the update server
(obviously you can). Other (like me) can not.

ooo-updates.apache.org seems to be a subdomain from Apache, maybe Infra
has more insight?

Regards,

   Matthias

>
> Regards,
>   Andrea.
>
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Re: Check for Updates broken?

Pedro Lino-3
In reply to this post by Andrea Pescetti-2
Hi Andrea, all

I don't know if this is relevant but ping to 40.79.78.1 does not work. I can only send/receive packets to/from 95.216.24.32

Regards,
Pedro

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Re: Check for Updates broken?

Dave Fisher
Hi -

These IPs are the same as www.apache.org

I can only think that there is something flakey on one of these two.

I would suggest discussing with Infra on Hipchat.

Regards,
Dave

> On Nov 16, 2018, at 3:36 PM, Pedro Lino <[hidden email]> wrote:
>
> Hi Andrea, all
>
> I don't know if this is relevant but ping to 40.79.78.1 does not work. I can only send/receive packets to/from 95.216.24.32
>
> Regards,
> Pedro
>
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Re: Check for Updates broken?

Marcus (OOo)
Am 17.11.18 um 01:14 schrieb Dave Fisher:
>
> These IPs are the same as www.apache.org
>
> I can only think that there is something flakey on one of these two.
>
> I would suggest discussing with Infra on Hipchat.

 > > $ host ooo-updates.apache.org
 >
 > ooo-updates.apache.org has address 40.79.78.1
 > ooo-updates.apache.org has address 95.216.24.32

What I've learned is that having more than 1 IP address for 1 domain can
lead to different problems and must be avoided.

So, I would expect just 1 address.

But I'm not an expert for IP adresses and the DNS system. So, maybe
there were improvemnts in the last 10 to 15 years that I've not seen. ;-)

Marcus



>> On Nov 16, 2018, at 3:36 PM, Pedro Lino <[hidden email]> wrote:
>>
>> Hi Andrea, all
>>
>> I don't know if this is relevant but ping to 40.79.78.1 does not work. I can only send/receive packets to/from 95.216.24.32
>>
>> Regards,
>> Pedro


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1234