Cannot install!

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Cannot install!

R Washington
Error 1305.  Can you help?

Sent from Mail for Windows 10

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Re: Cannot install!

Peter Kovacs-3
Hello Users Mailinglist,


does anyone know what R Washington is referencing to?

Can someone help?


Thanks.

All the Best

Peter

On 02.03.19 20:11, R Washington wrote:
> Error 1305.  Can you help?
>
> Sent from Mail for Windows 10
>
>

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Re: Cannot install!

Rory O'Farrell
In reply to this post by R Washington
On Sat, 2 Mar 2019 13:11:31 -0600
R Washington <[hidden email]> wrote:

> Error 1305.  Can you help?
>
> Sent from Mail for Windows 10
>

A fuller error message might be
"Error 1305 Error reading from file openofficeorg341.msi. Verify that the file exists and that you can access it"  There could be other error messages, of course.

On Forum it has been suggested that this can indicate that the downloaded file has been downloaded to a different drive than drive C: and placed its unpacked files on the root of that different drive.  A cure seems to be to move the download to drive C: and install from there.  It may also be a Permissions problem (perhaps Windows Defender blocking access?) or insufficient Administrator rights.

Not using modern versions of Windows I cannot help further.
--
Rory O'Farrell <[hidden email]>

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Re: Cannot install!

Marcus (OOo)
Am 03.03.19 um 13:55 schrieb Rory O'Farrell:

> On Sat, 2 Mar 2019 13:11:31 -0600
> R Washington <[hidden email]> wrote:
>
>> Error 1305.  Can you help?
>>
>> Sent from Mail for Windows 10
>
> A fuller error message might be
> "Error 1305 Error reading from file openofficeorg341.msi. Verify that the file exists and that you can access it"  There could be other error messages, of course.
>
> On Forum it has been suggested that this can indicate that the downloaded file has been downloaded to a different drive than drive C: and placed its unpacked files on the root of that different drive.  A cure seems to be to move the download to drive C: and install from there.  It may also be a Permissions problem (perhaps Windows Defender blocking access?) or insufficient Administrator rights.
>
> Not using modern versions of Windows I cannot help further.

another helpful source could be this issue tracker item:

https://bz.apache.org/ooo/show_bug.cgi?id=126181

HTH

Marcus


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