Encountered issue on Apache Translate Pootle Service website

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Encountered issue on Apache Translate Pootle Service website

Ahmad Alawsie
Hi all,

I would like to notify you of this issue I encountered whilst going through the website, specifically, the Arabic section. If you go onto the Arabic webpage: https://translate.apache.org/ar/ ... scroll down and you will see on the bottom of the page a section titled “Top Contributors”. Now if you look at the “submissions” section, you will see a user called “skyray1” (which is me), and if you take into account the number of submissions that is displayed next to the name, it says 498. If you view the profile of “skyray1”, by clicking on the name and clicking on the following link: https://translate.apache.org/accounts/skyray1/ --- you will then see that the actual submissions is 1020. So there seems to be an issue with the numbers not adding up, and I know that I kept an eye on the number 498 for a while now, and even after continuing to translate incomplete words, or fix up words needing review or corrections, the submission count still remained at 498 on the Arabic webpage, whereas on my profile, it kept track of the submissions. I also believe that the “Reviews” count on the Arabic webpage has jammed too, and has not been keeping track of my activity on the Translate Pootle Service.

Thanks again for your time, and I hope to hear back from the relevant individual soon concerning this issue. I hope you all have a good weekend.

Kind regards,

Ahmad A
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Re: Encountered issue on Apache Translate Pootle Service website

Andrea Pescetti-2
Ahmad Alawsie wrote:
> https://translate.apache.org/ar/ ... next to the name, it says 498. If you view the profile of “skyray1”, by clicking on the name and clicking on the following link: https://translate.apache.org/accounts/skyray1/ --- you will then see that the actual submissions is 1020.

It seems you are right. My guess is that those numbers are cached, since
they are correct for other contributors. So you see 498 because that
counter is updated (say) every 24-48 hours, while the one on your
individual page is update in real time.

Let's wait a couple days to see whether this is simply due to cache: in
that case, the discrepancy will go away.

If it is still stuck at 498 in a couple days, please ping again and we
can try to investigate. Again, ours is just a standard Pootle
installation, so if it is a code bug it will have to be fixed by the
Pootle developers. But at least we can verify the bug.

Regards,
   Andrea.

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RE: Encountered issue on Apache Translate Pootle Service website

Ahmad Alawsie
Hi Andrea and all,

In regards to the issue with the system counting the number of submissions not functioning, that has been normal as yes, the counter does update frequently as the submissions count has been going up. However, I am 500% sure that the “Reviews” count is buggy, because even when my “Submissions” count was 498, the “Reviews” count was 122 and I have done thousands of incomplete words, and words needing reviews since then and even beforehand, so I am sure the “Reviews” count is buggy and needs attention for fixing. So Andrea, if this can be looked at and fixed, that would be appreciated.

Thanks, and I am looking forward to hearing back from you.

Kind regards,

Ahmad A

From: Andrea Pescetti<mailto:[hidden email]>
Sent: 02 February 2018 21:09
To: [hidden email]<mailto:[hidden email]>
Subject: Re: Encountered issue on Apache Translate Pootle Service website

Ahmad Alawsie wrote:
> https://translate.apache.org/ar/ ... next to the name, it says 498. If you view the profile of “skyray1”, by clicking on the name and clicking on the following link: https://translate.apache.org/accounts/skyray1/ --- you will then see that the actual submissions is 1020.

It seems you are right. My guess is that those numbers are cached, since
they are correct for other contributors. So you see 498 because that
counter is updated (say) every 24-48 hours, while the one on your
individual page is update in real time.

Let's wait a couple days to see whether this is simply due to cache: in
that case, the discrepancy will go away.

If it is still stuck at 498 in a couple days, please ping again and we
can try to investigate. Again, ours is just a standard Pootle
installation, so if it is a code bug it will have to be fixed by the
Pootle developers. But at least we can verify the bug.

Regards,
   Andrea.

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Re: Encountered issue on Apache Translate Pootle Service website

Andrea Pescetti-2
Ahmad Alawsie wrote:
> number of submissions not functioning, that has been normal ...
> However, I am 500% sure that the “Reviews” count is buggy

In this respect I can only say that we have a very standard Pootle
installation: we do not have special Pootle expertise, we just use it as
a tool.

You did the right thing by posting it to
https://github.com/translate/pootle/issues/6801

I'll follow that issue and let's see if we get explanations, i.e.,
whether it depends on Pootle in general or on our specific installation
(but our installation really has nothing special).

Regards,
   Andrea.

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RE: Encountered issue on Apache Translate Pootle Service website

Ahmad Alawsie
Andrea I have an update, turns out the latest version of Pootle has it fixed according to the repository owner of Pootle on GitHub. Also, I have requested for help for an upgrade to the server for https://translate.apache.org/ via https://gitter.im/translate/pootle and you can follow this issue that has been closed but is still being reviewed... at: https://github.com/translate/pootle/issues/6801. Please get back when you can, because I think if the standard Pootle installation is the case, then it seems reasonable to upgrade the server, with the assistance of the individuals belonging to the Pootle repository.

Regards
Ahmad A

From: Andrea Pescetti<mailto:[hidden email]>
Sent: 07 February 2018 17:24
To: [hidden email]<mailto:[hidden email]>
Subject: Re: Encountered issue on Apache Translate Pootle Service website

Ahmad Alawsie wrote:
> number of submissions not functioning, that has been normal ...
> However, I am 500% sure that the “Reviews” count is buggy

In this respect I can only say that we have a very standard Pootle
installation: we do not have special Pootle expertise, we just use it as
a tool.

You did the right thing by posting it to
https://github.com/translate/pootle/issues/6801

I'll follow that issue and let's see if we get explanations, i.e.,
whether it depends on Pootle in general or on our specific installation
(but our installation really has nothing special).

Regards,
   Andrea.

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