RE: [EXTERNAL] Re: Windows Application Issue | Apache Software Foundation | REF # 24422219

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RE: [EXTERNAL] Re: Windows Application Issue | Apache Software Foundation | REF # 24422219

Oscar Ortiz Garcia (Axelerate LLC)
Thank you Dave for the email. This issue was raised by a user via the ‘Feedback Hub’<https://support.microsoft.com/en-us/help/4021566/windows-10-send-feedback-to-microsoft-with-feedback-hub-app> app within Windows 10. I’ll make a note about the latest version.

From: Dave Fisher <[hidden email]>
Sent: Wednesday, September 2, 2020 3:52 PM
To: [hidden email]; dev <[hidden email]>
Cc: App Assure ISV Outreach <[hidden email]>
Subject: [EXTERNAL] Re: Windows Application Issue | Apache Software Foundation | REF # 24422219


Apache OpenOffice developers are available on [hidden email]<mailto:[hidden email]>

My question is which version of OpenOffice was tested. Did you test the latest version 4.1.7? Where did the media you tested come from?

Regards,
Dave


On Sep 2, 2020, at 3:40 PM, Oscar Ortiz Garcia (Axelerate LLC) <[hidden email]<mailto:[hidden email]>> wrote:

Dear Windows developer,
I’m a program manager in the App Assure ISV Outreach Team at Microsoft. We work with Microsoft’s test organization to notify developers when issues have been identified in their applications. We’re reaching out to notify you of a potential issue in one of your applications.
The issue details are below. Our goal is to work with you to address this issue and to understand what your expected timeline to address this issue might be. If you have any questions about the details below or have already addressed this issue in a forthcoming update, please let me know.
Account
Apache Software Foundation
Product
Open Office
Reference #
24422219
Issue
OpenOffice 4.1. will not open

Environment: Desktop
OS Build:18362
OS: Windows 10
App Version: 4.15.9789


Processor: Model:Intel(R) Core(TM)2 Duo CPU     E6750  @ 2.66GHz
Graphic Card: NA
Memory:3956

Repro Steps:
1. Install the application from vendor site.
2. Launch the application.
3. Observe.

Actual Results:
App hangs on launching

Expected Results:
The Application should run successful without any issues.


Resource
For any questions on app development (or) submission on windows, contact Windows Dev Center. https://developer.microsoft.com/en-us/windows/support<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.microsoft.com%2Fen-us%2Fwindows%2Fsupport&data=02%7C01%7Cv-osort%40microsoft.com%7C516eea22ba624923051308d84f92ca3d%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637346839167154819&sdata=v7f095m5TU1mYR6Ox1Y0ZChCqkyulEyK5XYUgq2jUCM%3D&reserved=0>



Thank you for your continued support of Windows!
Regards,
[cid:image002.jpg@01D6813F.5C1F5B90]
App Assure ISV Outreach Team
Outreach and Engagement
EMAIL [hidden email]<x-msg://44/[hidden email]>