Re: Extension does not run

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Re: Extension does not run

Stephen Cox
Dear Apache/OpenOffice,
Since you did not have the courtesy to reply to my plea for help, and since
the deadline is long gone (I manually retyped the whole article to meet it),
I conclude that you are not interested in this problem and don't support the
extension. May I suggest that to avoid frustration, you remove the defective
software from your servers so others don't waste time trying it.
I tried uninstalling it with the recommended removal tool, but it won't run
either. I now have two pieces of useless software on my laptop that I don't
know how to get rid of. I'm not pleased.
Stephen D Cox

----- Original Message -----
From: "Stephen Cox" <[hidden email]>
To: "Stephen Cox" <[hidden email]>;
<[hidden email]>
Sent: Saturday, January 18, 2014 10:43 AM
Subject: Re: Extension does not run


Dear Apache,
My son (he runs support for Mode7games) told me off for not giving you
enough detail, sorry.
This laptop runs Vista (is that the problem?). Windows update is on. I use
OpenOffice and have updated to Apache OpenOffice 4. I found the extension by
clicking the extension jigsaw piece on the OpenOffice front page. I chose
the OpenOffice 4 version of the extension (Oracle PDF Import Extension) and
it does not offer any versions for different Windows so the choice is pretty
straightforward. So downloading it is OK, and unpacking it. I just need help
installing it/getting it to run. Where can I find user information for that
please?
Oh and I filed it in C:\Program Files\OpenOffice 4\Extensions\OCR
(Extensions and OCR are new folders I made specially for this).
Is it even the right software for what I want to do? I want to edit a
document my wife made initially in Word, then she hand drew some diagrams
onto a printout and scanned it into a pdf. I want to do a bit more editing
to prepare it for the editor, so initially I thought I could rescan it into
our own scanner, an HP3050 J611a, but I could not find how to access OCR
with it, it might not be offered, which is a bit strange, so I then thought
to see if OpenOffice could help, can you?
Thanks
Stephen D Cox
----- Original Message -----
From: "Stephen Cox" <[hidden email]>
To: <[hidden email]>
Sent: Saturday, January 18, 2014 9:49 AM
Subject: Extension does not run


How can I get the PDF OCR extension to run? I downloaded it, unzipped it and
looked for how to install it. NO INSTRUCTIONS FOUND. Tried the only exe file
I could see, xpdfimport.exe , but NOTHING HAPPENED. Tried restarting this
laptop and tried again, but still nothing. Looked for text file user guide
but none found.
Why don't you make it possible for an ordinary guy to use this?
I'm trying to edit a document my wife has written for our local paper and
want to get it in to the editor before deadline. Please help.
Stephen D Cox


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Re: Extension does not run

Andrea Pescetti-2
Stephen Cox wrote:
> I conclude that you are not interested in this problem and don't support the
> extension. May I suggest that to avoid frustration, you remove the defective
> software from your servers so others don't waste time trying it.

Maintaining extensions is responsibility of each extension author.
OpenOffice as a project cannot do anything about this. The Extensions
site is a community site. You can register there and post a comment if
you want to leave your feedback about a particular extension.

Regards,
   Andrea.

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Re: Extension does not run

Dave Barton-6
In reply to this post by Stephen Cox
Hi Stephen,

We are sorry you experienced this problem, but I will add to Andrea
Pescetti's earlier reply just to say that there was the courtesy of a
very detailed reply from Andreas Säger. If you check the mail archives:
https://www.mail-archive.com/api@.../msg00458.html you
will see that your message is timed at Sat, 18 Jan 2014 05:25:29 -0800
and Andreas replied at Sat, 18 Jan 2014 05:45:50 -0800

From the mail archive information it is not possible to know why you did
not receive the message from Andreas. Possibly it was caught by your
junk/spam filter, or since you are not subscribed to this API mailing
list he unintentionally replied only to the list.

For future reference, may I suggest that you post questions/requests of
this nature to the users mailing list: [hidden email]
or the support forums: https://forum.openoffice.org/en/forum/ because
there are many more subscribers/contributors available to provide
assistance and support.

Be assured we are definitely interested in assisting and supporting all
users of our software.

Best Regards
Dave

-------- Original Message  --------
From: Stephen Cox <[hidden email]>
To: [hidden email]
Date: Sun, 26 Jan 2014 08:30:23 -0000

> Dear Apache/OpenOffice,
> Since you did not have the courtesy to reply to my plea for help, and since
> the deadline is long gone (I manually retyped the whole article to meet it),
> I conclude that you are not interested in this problem and don't support the
> extension. May I suggest that to avoid frustration, you remove the defective
> software from your servers so others don't waste time trying it.
> I tried uninstalling it with the recommended removal tool, but it won't run
> either. I now have two pieces of useless software on my laptop that I don't
> know how to get rid of. I'm not pleased.
> Stephen D Cox
>
> ----- Original Message -----
> From: "Stephen Cox" <[hidden email]>
> To: "Stephen Cox" <[hidden email]>;
> <[hidden email]>
> Sent: Saturday, January 18, 2014 10:43 AM
> Subject: Re: Extension does not run
>
>
> Dear Apache,
> My son (he runs support for Mode7games) told me off for not giving you
> enough detail, sorry.
> This laptop runs Vista (is that the problem?). Windows update is on. I use
> OpenOffice and have updated to Apache OpenOffice 4. I found the extension by
> clicking the extension jigsaw piece on the OpenOffice front page. I chose
> the OpenOffice 4 version of the extension (Oracle PDF Import Extension) and
> it does not offer any versions for different Windows so the choice is pretty
> straightforward. So downloading it is OK, and unpacking it. I just need help
> installing it/getting it to run. Where can I find user information for that
> please?
> Oh and I filed it in C:\Program Files\OpenOffice 4\Extensions\OCR
> (Extensions and OCR are new folders I made specially for this).
> Is it even the right software for what I want to do? I want to edit a
> document my wife made initially in Word, then she hand drew some diagrams
> onto a printout and scanned it into a pdf. I want to do a bit more editing
> to prepare it for the editor, so initially I thought I could rescan it into
> our own scanner, an HP3050 J611a, but I could not find how to access OCR
> with it, it might not be offered, which is a bit strange, so I then thought
> to see if OpenOffice could help, can you?
> Thanks
> Stephen D Cox
> ----- Original Message -----
> From: "Stephen Cox" <[hidden email]>
> To: <[hidden email]>
> Sent: Saturday, January 18, 2014 9:49 AM
> Subject: Extension does not run
>
>
> How can I get the PDF OCR extension to run? I downloaded it, unzipped it and
> looked for how to install it. NO INSTRUCTIONS FOUND. Tried the only exe file
> I could see, xpdfimport.exe , but NOTHING HAPPENED. Tried restarting this
> laptop and tried again, but still nothing. Looked for text file user guide
> but none found.
> Why don't you make it possible for an ordinary guy to use this?
> I'm trying to edit a document my wife has written for our local paper and
> want to get it in to the editor before deadline. Please help.
> Stephen D Cox




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Re: Extension does not run

Stephen Cox
Dear Dave,
Thank you for your prompt reply, and the link to Andreas Säger's earlier
reply, of which there is no trace in my email inbox or junk folders.
I see the recommendation not to use Internet Explorer - I used to have the
Firefox browser but according to the IT shop I went to (a couple of years
ago) it was causing the problems I was having (BSOD - computer crashing) and
so I uninstalled it; the problems went away almost entirely.
Which browser would you recommend I use now? (HP Compaq Presario CQ60
Notebook PC, Vista Home Basic SP2, 32 bit OS, Genuine Intel(R) CPU 575 @
2.00GHz 2.00 GHz, 3.00 GB RAM).
I'll try one or other of the contact links you give after I try loading the
OCR extension again with a different browser. (I don't think the link
Andreas gives is the right software - will investigate).
All the best,
Steve

----- Original Message -----
From: "Dave Barton" <[hidden email]>
To: <[hidden email]>
Cc: "Stephen Cox" <[hidden email]>
Sent: Sunday, January 26, 2014 12:54 PM
Subject: Re: Extension does not run


Hi Stephen,

We are sorry you experienced this problem, but I will add to Andrea
Pescetti's earlier reply just to say that there was the courtesy of a
very detailed reply from Andreas Säger. If you check the mail archives:
https://www.mail-archive.com/api@.../msg00458.html you
will see that your message is timed at Sat, 18 Jan 2014 05:25:29 -0800
and Andreas replied at Sat, 18 Jan 2014 05:45:50 -0800

From the mail archive information it is not possible to know why you did
not receive the message from Andreas. Possibly it was caught by your
junk/spam filter, or since you are not subscribed to this API mailing
list he unintentionally replied only to the list.

For future reference, may I suggest that you post questions/requests of
this nature to the users mailing list: [hidden email]
or the support forums: https://forum.openoffice.org/en/forum/ because
there are many more subscribers/contributors available to provide
assistance and support.

Be assured we are definitely interested in assisting and supporting all
users of our software.

Best Regards
Dave

-------- Original Message  --------
From: Stephen Cox <[hidden email]>
To: [hidden email]
Date: Sun, 26 Jan 2014 08:30:23 -0000

> Dear Apache/OpenOffice,
> Since you did not have the courtesy to reply to my plea for help, and
> since
> the deadline is long gone (I manually retyped the whole article to meet
> it),
> I conclude that you are not interested in this problem and don't support
> the
> extension. May I suggest that to avoid frustration, you remove the
> defective
> software from your servers so others don't waste time trying it.
> I tried uninstalling it with the recommended removal tool, but it won't
> run
> either. I now have two pieces of useless software on my laptop that I
> don't
> know how to get rid of. I'm not pleased.
> Stephen D Cox
>
> ----- Original Message -----
> From: "Stephen Cox" <[hidden email]>
> To: "Stephen Cox" <[hidden email]>;
> <[hidden email]>
> Sent: Saturday, January 18, 2014 10:43 AM
> Subject: Re: Extension does not run
>
>
> Dear Apache,
> My son (he runs support for Mode7games) told me off for not giving you
> enough detail, sorry.
> This laptop runs Vista (is that the problem?). Windows update is on. I use
> OpenOffice and have updated to Apache OpenOffice 4. I found the extension
> by
> clicking the extension jigsaw piece on the OpenOffice front page. I chose
> the OpenOffice 4 version of the extension (Oracle PDF Import Extension)
> and
> it does not offer any versions for different Windows so the choice is
> pretty
> straightforward. So downloading it is OK, and unpacking it. I just need
> help
> installing it/getting it to run. Where can I find user information for
> that
> please?
> Oh and I filed it in C:\Program Files\OpenOffice 4\Extensions\OCR
> (Extensions and OCR are new folders I made specially for this).
> Is it even the right software for what I want to do? I want to edit a
> document my wife made initially in Word, then she hand drew some diagrams
> onto a printout and scanned it into a pdf. I want to do a bit more editing
> to prepare it for the editor, so initially I thought I could rescan it
> into
> our own scanner, an HP3050 J611a, but I could not find how to access OCR
> with it, it might not be offered, which is a bit strange, so I then
> thought
> to see if OpenOffice could help, can you?
> Thanks
> Stephen D Cox
> ----- Original Message -----
> From: "Stephen Cox" <[hidden email]>
> To: <[hidden email]>
> Sent: Saturday, January 18, 2014 9:49 AM
> Subject: Extension does not run
>
>
> How can I get the PDF OCR extension to run? I downloaded it, unzipped it
> and
> looked for how to install it. NO INSTRUCTIONS FOUND. Tried the only exe
> file
> I could see, xpdfimport.exe , but NOTHING HAPPENED. Tried restarting this
> laptop and tried again, but still nothing. Looked for text file user guide
> but none found.
> Why don't you make it possible for an ordinary guy to use this?
> I'm trying to edit a document my wife has written for our local paper and
> want to get it in to the editor before deadline. Please help.
> Stephen D Cox




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Re: Extension does not run

Dave Barton-6
Hi Steve,

My replies are given in-line with your original message.

-------- Original Message  -------- From: Stephen Cox
<[hidden email]> To: [hidden email] Date:
Sun, 26 Jan 2014 15:56:43 -0000

> Dear Dave,
> Thank you for your prompt reply, and the link to Andreas Säger's earlier
> reply,

Yes, I see now that Andreas was "thrown" by your reference to the OCR
(Optical Character Recognition) extension. The original link you went to
http://extensions.openoffice.org/en/node/17351 is the correct extension
for importing PDF files into Draw with version 4 of the software.

>  of which there is no trace in my email inbox or junk folders.

OK! We must assume that Andreas overlooked the fact that you were not
subscribed to the list, which is unusual because he is normally very
careful and accurate in his posts.

> I see the recommendation not to use Internet Explorer - I used to have the
> Firefox browser but according to the IT shop I went to (a couple of years
> ago) it was causing the problems I was having (BSOD - computer crashing) and
> so I uninstalled it; the problems went away almost entirely.
> Which browser would you recommend I use now? (HP Compaq Presario CQ60
> Notebook PC, Vista Home Basic SP2, 32 bit OS, Genuine Intel(R) CPU 575 @
> 2.00GHz 2.00 GHz, 3.00 GB RAM).

A little off-topic for this list, but...
Except for testing my web development work, I always use Firefox on all
my computers and operating systems. This has been my browser of choice
for many years and I have never experienced a problem similar to yours.
In order of preference I normally recommend:
1. Firefox - Obviously.
2. Opera - Good rendering & reasonably fast.
3. Google Chrome - Favoured by many for speed, but now a bit bloated.
4. Safari - Mostly used by Apple owners, but some Windows users like it.
I could not possibly include IE in my list of recommendations, because
it is the worst thing that ever happen to the Internet.

> I'll try one or other of the contact links you give after I try loading the
> OCR extension again with a different browser. (I don't think the link
> Andreas gives is the right software - will investigate).

I wonder of we are talking at cross purposes here. You originally said
you wanted the PDF import extension and now you mention the OCR Helper
extension http://extensions.openoffice.org/en/project/ocr-helper. These
two extensions perform entirely different functions. I suggest you look
at the descriptions for both and decide which one you really need. I am
not familiar with the OCR Helper extension, but I have seen reference to
it being a "beta" (ie. testing) version and part of the description
says: "Extension created to fix errors ONLY in Lithuanian language, so
it can't make any good work if text is in other language.".

> All the best,
> Steve

I hope the above is of some interest and assistance to you.

Best Regards
Dave

> ----- Original Message -----
> From: "Dave Barton" <[hidden email]>
> To: <[hidden email]>
> Cc: "Stephen Cox" <[hidden email]>
> Sent: Sunday, January 26, 2014 12:54 PM
> Subject: Re: Extension does not run
>
>
> Hi Stephen,
>
> We are sorry you experienced this problem, but I will add to Andrea
> Pescetti's earlier reply just to say that there was the courtesy of a
> very detailed reply from Andreas Säger. If you check the mail archives:
> https://www.mail-archive.com/api@.../msg00458.html you
> will see that your message is timed at Sat, 18 Jan 2014 05:25:29 -0800
> and Andreas replied at Sat, 18 Jan 2014 05:45:50 -0800
>
>>From the mail archive information it is not possible to know why you did
> not receive the message from Andreas. Possibly it was caught by your
> junk/spam filter, or since you are not subscribed to this API mailing
> list he unintentionally replied only to the list.
>
> For future reference, may I suggest that you post questions/requests of
> this nature to the users mailing list: [hidden email]
> or the support forums: https://forum.openoffice.org/en/forum/ because
> there are many more subscribers/contributors available to provide
> assistance and support.
>
> Be assured we are definitely interested in assisting and supporting all
> users of our software.
>
> Best Regards
> Dave
>
> -------- Original Message  --------
> From: Stephen Cox <[hidden email]>
> To: [hidden email]
> Date: Sun, 26 Jan 2014 08:30:23 -0000
>
>> Dear Apache/OpenOffice,
>> Since you did not have the courtesy to reply to my plea for help, and
>> since
>> the deadline is long gone (I manually retyped the whole article to meet
>> it),
>> I conclude that you are not interested in this problem and don't support
>> the
>> extension. May I suggest that to avoid frustration, you remove the
>> defective
>> software from your servers so others don't waste time trying it.
>> I tried uninstalling it with the recommended removal tool, but it won't
>> run
>> either. I now have two pieces of useless software on my laptop that I
>> don't
>> know how to get rid of. I'm not pleased.
>> Stephen D Cox
>>
>> ----- Original Message -----
>> From: "Stephen Cox" <[hidden email]>
>> To: "Stephen Cox" <[hidden email]>;
>> <[hidden email]>
>> Sent: Saturday, January 18, 2014 10:43 AM
>> Subject: Re: Extension does not run
>>
>>
>> Dear Apache,
>> My son (he runs support for Mode7games) told me off for not giving you
>> enough detail, sorry.
>> This laptop runs Vista (is that the problem?). Windows update is on. I use
>> OpenOffice and have updated to Apache OpenOffice 4. I found the extension
>> by
>> clicking the extension jigsaw piece on the OpenOffice front page. I chose
>> the OpenOffice 4 version of the extension (Oracle PDF Import Extension)
>> and
>> it does not offer any versions for different Windows so the choice is
>> pretty
>> straightforward. So downloading it is OK, and unpacking it. I just need
>> help
>> installing it/getting it to run. Where can I find user information for
>> that
>> please?
>> Oh and I filed it in C:\Program Files\OpenOffice 4\Extensions\OCR
>> (Extensions and OCR are new folders I made specially for this).
>> Is it even the right software for what I want to do? I want to edit a
>> document my wife made initially in Word, then she hand drew some diagrams
>> onto a printout and scanned it into a pdf. I want to do a bit more editing
>> to prepare it for the editor, so initially I thought I could rescan it
>> into
>> our own scanner, an HP3050 J611a, but I could not find how to access OCR
>> with it, it might not be offered, which is a bit strange, so I then
>> thought
>> to see if OpenOffice could help, can you?
>> Thanks
>> Stephen D Cox
>> ----- Original Message -----
>> From: "Stephen Cox" <[hidden email]>
>> To: <[hidden email]>
>> Sent: Saturday, January 18, 2014 9:49 AM
>> Subject: Extension does not run
>>
>>
>> How can I get the PDF OCR extension to run? I downloaded it, unzipped it
>> and
>> looked for how to install it. NO INSTRUCTIONS FOUND. Tried the only exe
>> file
>> I could see, xpdfimport.exe , but NOTHING HAPPENED. Tried restarting this
>> laptop and tried again, but still nothing. Looked for text file user guide
>> but none found.
>> Why don't you make it possible for an ordinary guy to use this?
>> I'm trying to edit a document my wife has written for our local paper and
>> want to get it in to the editor before deadline. Please help.
>> Stephen D Cox



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Re: Extension does not run

Andreas Säger
In reply to this post by Stephen Cox
Do not use any mailing lists for end user support.

> https://forum.openoffice.org/en/forum/index.php
is the place where you can search for solutions, read tutorials, follow
hyperlinks, download example documents, register to post your own
questions with text formatting, example documents, screen shots and
everything.

Search results on the user forum for "internet explorer extensions"
>> https://forum.openoffice.org/en/forum/search.php?keywords=internet+explorer+extensions&terms=all&author=&sc=1&sf=all&sr=posts&sk=t&sd=d&st=0&ch=300&t=0&submit=Search


This is what I answered one week ago on this mailing list:

> With a working browser (no Microsoft Internet Explorer) this link leads
> me to a downloaded file named "ocr-1.4.0.oxt" which is a zip file indeed
> but with ".oxt" as file name suffix. I can simply double-click that file
> in order to install this extention.
>
> Since you seem to use a broken internet browser which constantly renames
> downloads for no good reason other than beeing zip archives, you can
> install the downloaded and renamed "ocr-1.4.0.zip" like this:
>
> Option a): Rename the ocr-1.4.0.zip to ocr-1.4.0.oxt and double-click.
> Since MS Windows since 1995 hides well known name suffices for no good
> reason, you may prefer
> Option b): Office-menu:Tools>Extension Manager... button [Add...] and
> point to the downloaded file however it is named. You may even install
> it via File>Open...
>
> Remove the files you unzipped manually. They don't do anything at all.
>
> The aforementioned "no good reasons" basically relate to the matter of
> fact that MS fights an undeclared war on the hard disks of their customers.
>
> Greetings,
> Andreas


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Re: Extension does not run

Stephen Cox
In reply to this post by Dave Barton-6
Dear Dave,
Many thanks for all your help and comments. I will put Firefox on this
machine again and try again.
All the best,
Steve
----- Original Message -----
From: "Dave Barton" <[hidden email]>
To: <[hidden email]>
Cc: <[hidden email]>
Sent: Sunday, January 26, 2014 5:12 PM
Subject: Re: Extension does not run


Hi Steve,

My replies are given in-line with your original message.

-------- Original Message  -------- From: Stephen Cox
<[hidden email]> To: [hidden email] Date:
Sun, 26 Jan 2014 15:56:43 -0000

> Dear Dave,
> Thank you for your prompt reply, and the link to Andreas Säger's earlier
> reply,

Yes, I see now that Andreas was "thrown" by your reference to the OCR
(Optical Character Recognition) extension. The original link you went to
http://extensions.openoffice.org/en/node/17351 is the correct extension
for importing PDF files into Draw with version 4 of the software.

>  of which there is no trace in my email inbox or junk folders.

OK! We must assume that Andreas overlooked the fact that you were not
subscribed to the list, which is unusual because he is normally very
careful and accurate in his posts.

> I see the recommendation not to use Internet Explorer - I used to have the
> Firefox browser but according to the IT shop I went to (a couple of years
> ago) it was causing the problems I was having (BSOD - computer crashing)
> and
> so I uninstalled it; the problems went away almost entirely.
> Which browser would you recommend I use now? (HP Compaq Presario CQ60
> Notebook PC, Vista Home Basic SP2, 32 bit OS, Genuine Intel(R) CPU 575 @
> 2.00GHz 2.00 GHz, 3.00 GB RAM).

A little off-topic for this list, but...
Except for testing my web development work, I always use Firefox on all
my computers and operating systems. This has been my browser of choice
for many years and I have never experienced a problem similar to yours.
In order of preference I normally recommend:
1. Firefox - Obviously.
2. Opera - Good rendering & reasonably fast.
3. Google Chrome - Favoured by many for speed, but now a bit bloated.
4. Safari - Mostly used by Apple owners, but some Windows users like it.
I could not possibly include IE in my list of recommendations, because
it is the worst thing that ever happen to the Internet.

> I'll try one or other of the contact links you give after I try loading
> the
> OCR extension again with a different browser. (I don't think the link
> Andreas gives is the right software - will investigate).

I wonder of we are talking at cross purposes here. You originally said
you wanted the PDF import extension and now you mention the OCR Helper
extension http://extensions.openoffice.org/en/project/ocr-helper. These
two extensions perform entirely different functions. I suggest you look
at the descriptions for both and decide which one you really need. I am
not familiar with the OCR Helper extension, but I have seen reference to
it being a "beta" (ie. testing) version and part of the description
says: "Extension created to fix errors ONLY in Lithuanian language, so
it can't make any good work if text is in other language.".

> All the best,
> Steve

I hope the above is of some interest and assistance to you.

Best Regards
Dave

> ----- Original Message -----
> From: "Dave Barton" <[hidden email]>
> To: <[hidden email]>
> Cc: "Stephen Cox" <[hidden email]>
> Sent: Sunday, January 26, 2014 12:54 PM
> Subject: Re: Extension does not run
>
>
> Hi Stephen,
>
> We are sorry you experienced this problem, but I will add to Andrea
> Pescetti's earlier reply just to say that there was the courtesy of a
> very detailed reply from Andreas Säger. If you check the mail archives:
> https://www.mail-archive.com/api@.../msg00458.html you
> will see that your message is timed at Sat, 18 Jan 2014 05:25:29 -0800
> and Andreas replied at Sat, 18 Jan 2014 05:45:50 -0800
>
>>From the mail archive information it is not possible to know why you did
> not receive the message from Andreas. Possibly it was caught by your
> junk/spam filter, or since you are not subscribed to this API mailing
> list he unintentionally replied only to the list.
>
> For future reference, may I suggest that you post questions/requests of
> this nature to the users mailing list: [hidden email]
> or the support forums: https://forum.openoffice.org/en/forum/ because
> there are many more subscribers/contributors available to provide
> assistance and support.
>
> Be assured we are definitely interested in assisting and supporting all
> users of our software.
>
> Best Regards
> Dave
>
> -------- Original Message  --------
> From: Stephen Cox <[hidden email]>
> To: [hidden email]
> Date: Sun, 26 Jan 2014 08:30:23 -0000
>
>> Dear Apache/OpenOffice,
>> Since you did not have the courtesy to reply to my plea for help, and
>> since
>> the deadline is long gone (I manually retyped the whole article to meet
>> it),
>> I conclude that you are not interested in this problem and don't support
>> the
>> extension. May I suggest that to avoid frustration, you remove the
>> defective
>> software from your servers so others don't waste time trying it.
>> I tried uninstalling it with the recommended removal tool, but it won't
>> run
>> either. I now have two pieces of useless software on my laptop that I
>> don't
>> know how to get rid of. I'm not pleased.
>> Stephen D Cox
>>
>> ----- Original Message -----
>> From: "Stephen Cox" <[hidden email]>
>> To: "Stephen Cox" <[hidden email]>;
>> <[hidden email]>
>> Sent: Saturday, January 18, 2014 10:43 AM
>> Subject: Re: Extension does not run
>>
>>
>> Dear Apache,
>> My son (he runs support for Mode7games) told me off for not giving you
>> enough detail, sorry.
>> This laptop runs Vista (is that the problem?). Windows update is on. I
>> use
>> OpenOffice and have updated to Apache OpenOffice 4. I found the extension
>> by
>> clicking the extension jigsaw piece on the OpenOffice front page. I chose
>> the OpenOffice 4 version of the extension (Oracle PDF Import Extension)
>> and
>> it does not offer any versions for different Windows so the choice is
>> pretty
>> straightforward. So downloading it is OK, and unpacking it. I just need
>> help
>> installing it/getting it to run. Where can I find user information for
>> that
>> please?
>> Oh and I filed it in C:\Program Files\OpenOffice 4\Extensions\OCR
>> (Extensions and OCR are new folders I made specially for this).
>> Is it even the right software for what I want to do? I want to edit a
>> document my wife made initially in Word, then she hand drew some diagrams
>> onto a printout and scanned it into a pdf. I want to do a bit more
>> editing
>> to prepare it for the editor, so initially I thought I could rescan it
>> into
>> our own scanner, an HP3050 J611a, but I could not find how to access OCR
>> with it, it might not be offered, which is a bit strange, so I then
>> thought
>> to see if OpenOffice could help, can you?
>> Thanks
>> Stephen D Cox
>> ----- Original Message -----
>> From: "Stephen Cox" <[hidden email]>
>> To: <[hidden email]>
>> Sent: Saturday, January 18, 2014 9:49 AM
>> Subject: Extension does not run
>>
>>
>> How can I get the PDF OCR extension to run? I downloaded it, unzipped it
>> and
>> looked for how to install it. NO INSTRUCTIONS FOUND. Tried the only exe
>> file
>> I could see, xpdfimport.exe , but NOTHING HAPPENED. Tried restarting this
>> laptop and tried again, but still nothing. Looked for text file user
>> guide
>> but none found.
>> Why don't you make it possible for an ordinary guy to use this?
>> I'm trying to edit a document my wife has written for our local paper and
>> want to get it in to the editor before deadline. Please help.
>> Stephen D Cox



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