Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

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Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

Chris Addington-3
hi andrea

the other key point is that *it is was KNOWN that there was this bug -
yet there was NO WARNING given against downloading & installing 4.1.5 *-
i had purposefully delayed installing 4.1.5 for some weeks just to
avoid/minimise another install-headache.


but, NO WARNING !!!!!!!!!!!!!!!!!!!!!!!!!


sincerelychris

Chris Addington Pr.Eng.

On 09/03/2018 11:39, Chris Addington wrote:

> hi andrea, bugzilla
>
> - i received the mail below saying 'resolved' - downloaded & installed
> 4.1.5 again - PROBLEM REMAINS
>
> you also won't explain 'user profile' - where do i change this - the
> forum simply references 'user profile' but doesn't say where to find
> this.
>
> ????????????????
>
>
> Chris Addington Pr.Eng.
>
> On 09/03/2018 10:37, [hidden email] wrote:
>> https://bz.apache.org/ooo/show_bug.cgi?id=127728
>>
>> oooforum (fr) <[hidden email]> changed:
>>
>>             What    |Removed                     |Added
>> ----------------------------------------------------------------------------
>>
>>               Status|RESOLVED                    |CLOSED
>>
>

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Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

Andrea Pescetti-2
Dear Chris,
this is not an OpenOffice bug, but a Windows bug. Do as advised at
https://s.apache.org/g4NG
and it will be fixed.

You can now understand why we strongly prefer to use the standard
support channels: answers are archived and available to all future
similar cases. We are all volunteers and personal support is unsustainable.

You have been referred multiple times to the public channels. I will be
unable to continue answering private mails due to time constraints, but
I'm confident that the procedure above will fix your issue.

Regards,
   Andrea.

Il 10/03/2018 12:12, Chris Addington ha scritto:

> hi andrea
>
> the other key point is that *it is was KNOWN that there was this bug -
> yet there was NO WARNING given against downloading & installing 4.1.5 *-
> i had purposefully delayed installing 4.1.5 for some weeks just to
> avoid/minimise another install-headache.
>
>
> but, NO WARNING !!!!!!!!!!!!!!!!!!!!!!!!!
>
>
> sincerelychris
>
> Chris Addington Pr.Eng.
>
> On 09/03/2018 11:39, Chris Addington wrote:
>> hi andrea, bugzilla
>>
>> - i received the mail below saying 'resolved' - downloaded & installed
>> 4.1.5 again - PROBLEM REMAINS
>>
>> you also won't explain 'user profile' - where do i change this - the
>> forum simply references 'user profile' but doesn't say where to find
>> this.
>>
>> ????????????????
>>
>>
>> Chris Addington Pr.Eng.
>>
>> On 09/03/2018 10:37, [hidden email] wrote:
>>> https://bz.apache.org/ooo/show_bug.cgi?id=127728
>>>
>>> oooforum (fr) <[hidden email]> changed:
>>>
>>>             What    |Removed                     |Added
>>> ----------------------------------------------------------------------------
>>>
>>>               Status|RESOLVED                    |CLOSED
>>>
>>
>

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Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

Andrea Pescetti-2
Andrea Pescetti wrote:
> You have been referred multiple times to the public channels. I will be
> unable to continue answering private mails due to time constraints, but
> I'm confident that the procedure above will fix your issue.

Just an explanation for the users list (where apparently the mails were
not moderated yet): the user has been contacting (spamming, someone
would say) any Apache e-mail addresses he could find for a few days. It
looks like he understtod this is the right one at last, but by "private
mails" I referred to previous conversations and to a long list of
addresses that were unrelated to OpenOffice.

Regards,
   Andrea.

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Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

Chris Addington-3
In reply to this post by Andrea Pescetti-2
hi andrea

i tried that - doesn't work (but not sure what is meant by
'quickstarter', what is it? where is it? close it? how?)

the point is that the bug was KNOWN - had a WARNING been given i would
NOT have installed - and i would not now be 3 days behind on work.

*i appreciate you are volunteers - i am a volunteer also (in other
areas) - i do NOT get paid - BUT, BUT, BUT - volunteers still have a
responsibility to inform correctly - oxfam etc. ignore their
responsibilities.*

what do i do?

sincerely

Chris Addington Pr.Eng.

On 10/03/2018 13:07, Andrea Pescetti wrote:

> Dear Chris,
> this is not an OpenOffice bug, but a Windows bug. Do as advised at
> https://s.apache.org/g4NG
> and it will be fixed.
>
> You can now understand why we strongly prefer to use the standard
> support channels: answers are archived and available to all future
> similar cases. We are all volunteers and personal support is
> unsustainable.
>
> You have been referred multiple times to the public channels. I will
> be unable to continue answering private mails due to time constraints,
> but I'm confident that the procedure above will fix your issue.
>
> Regards,
>   Andrea.
>
> Il 10/03/2018 12:12, Chris Addington ha scritto:
>> hi andrea
>>
>> the other key point is that *it is was KNOWN that there was this bug
>> - yet there was NO WARNING given against downloading & installing
>> 4.1.5 *- i had purposefully delayed installing 4.1.5 for some weeks
>> just to avoid/minimise another install-headache.
>>
>>
>> but, NO WARNING !!!!!!!!!!!!!!!!!!!!!!!!!
>>
>>
>> sincerelychris
>>
>> Chris Addington Pr.Eng.
>>
>> On 09/03/2018 11:39, Chris Addington wrote:
>>> hi andrea, bugzilla
>>>
>>> - i received the mail below saying 'resolved' - downloaded &
>>> installed 4.1.5 again - PROBLEM REMAINS
>>>
>>> you also won't explain 'user profile' - where do i change this - the
>>> forum simply references 'user profile' but doesn't say where to find
>>> this.
>>>
>>> ????????????????
>>>
>>>
>>> Chris Addington Pr.Eng.
>>>
>>> On 09/03/2018 10:37, [hidden email] wrote:
>>>> https://bz.apache.org/ooo/show_bug.cgi?id=127728
>>>>
>>>> oooforum (fr) <[hidden email]> changed:
>>>>
>>>>             What    |Removed                     |Added
>>>> ----------------------------------------------------------------------------
>>>>
>>>>               Status|RESOLVED                    |CLOSED
>>>>
>>>
>>
>

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PROBLEM SOLVED Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

Chris Addington-3
1. file manager, address bar; (select): <user>/app data/roaming/open
office/4 -> rename user.old.

2. start openoff

3. fm user.old - copy 'wordbook', 'template'; paste into new user
folder. if you copy all the folders you wind up with same problem, but
this way you keep your dictionary, templates.

can also get techs to find out by elimination which folder is causing
problem.

but, this does not alleviate responsibility to WARN people attempting to
download

sincerely

Chris Addington Pr.Eng.

On 10/03/2018 13:50, Chris Addington wrote:

>
> hi andrea
>
> i tried that - doesn't work (but not sure what is meant by
> 'quickstarter', what is it? where is it? close it? how?)
>
> the point is that the bug was KNOWN - had a WARNING been given i would
> NOT have installed - and i would not now be 3 days behind on work.
>
> *i appreciate you are volunteers - i am a volunteer also (in other
> areas) - i do NOT get paid - BUT, BUT, BUT - volunteers still have a
> responsibility to inform correctly - oxfam etc. ignore their
> responsibilities.*
>
> what do i do?
>
> sincerely
>
> Chris Addington Pr.Eng.
> On 10/03/2018 13:07, Andrea Pescetti wrote:
>> Dear Chris,
>> this is not an OpenOffice bug, but a Windows bug. Do as advised at
>> https://s.apache.org/g4NG
>> and it will be fixed.
>>
>> You can now understand why we strongly prefer to use the standard
>> support channels: answers are archived and available to all future
>> similar cases. We are all volunteers and personal support is
>> unsustainable.
>>
>> You have been referred multiple times to the public channels. I will
>> be unable to continue answering private mails due to time
>> constraints, but I'm confident that the procedure above will fix your
>> issue.
>>
>> Regards,
>>   Andrea.
>>
>> Il 10/03/2018 12:12, Chris Addington ha scritto:
>>> hi andrea
>>>
>>> the other key point is that *it is was KNOWN that there was this bug
>>> - yet there was NO WARNING given against downloading & installing
>>> 4.1.5 *- i had purposefully delayed installing 4.1.5 for some weeks
>>> just to avoid/minimise another install-headache.
>>>
>>>
>>> but, NO WARNING !!!!!!!!!!!!!!!!!!!!!!!!!
>>>
>>>
>>> sincerelychris
>>>
>>> Chris Addington Pr.Eng.
>>>
>>> On 09/03/2018 11:39, Chris Addington wrote:
>>>> hi andrea, bugzilla
>>>>
>>>> - i received the mail below saying 'resolved' - downloaded &
>>>> installed 4.1.5 again - PROBLEM REMAINS
>>>>
>>>> you also won't explain 'user profile' - where do i change this -
>>>> the forum simply references 'user profile' but doesn't say where to
>>>> find this.
>>>>
>>>> ????????????????
>>>>
>>>>
>>>> Chris Addington Pr.Eng.
>>>>
>>>> On 09/03/2018 10:37, [hidden email] wrote:
>>>>> https://bz.apache.org/ooo/show_bug.cgi?id=127728
>>>>>
>>>>> oooforum (fr) <[hidden email]> changed:
>>>>>
>>>>>             What    |Removed                     |Added
>>>>> ----------------------------------------------------------------------------
>>>>>
>>>>>               Status|RESOLVED                    |CLOSED
>>>>>
>>>>
>>>
>>
>

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Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

zahra a
In reply to this post by Chris Addington-3
hello.
you can double click on installer file of openoffice and then choose modify.
in the type of installation, select custom and between optional
component, uncheck quick starter.

also, you can uncheck it in openoffice, tools, options, openoffice, memory.

On 3/10/18, Chris Addington <[hidden email]> wrote:

> hi andrea
>
> i tried that - doesn't work (but not sure what is meant by
> 'quickstarter', what is it? where is it? close it? how?)
>
> the point is that the bug was KNOWN - had a WARNING been given i would
> NOT have installed - and i would not now be 3 days behind on work.
>
> *i appreciate you are volunteers - i am a volunteer also (in other
> areas) - i do NOT get paid - BUT, BUT, BUT - volunteers still have a
> responsibility to inform correctly - oxfam etc. ignore their
> responsibilities.*
>
> what do i do?
>
> sincerely
>
> Chris Addington Pr.Eng.
>
> On 10/03/2018 13:07, Andrea Pescetti wrote:
>> Dear Chris,
>> this is not an OpenOffice bug, but a Windows bug. Do as advised at
>> https://s.apache.org/g4NG
>> and it will be fixed.
>>
>> You can now understand why we strongly prefer to use the standard
>> support channels: answers are archived and available to all future
>> similar cases. We are all volunteers and personal support is
>> unsustainable.
>>
>> You have been referred multiple times to the public channels. I will
>> be unable to continue answering private mails due to time constraints,
>> but I'm confident that the procedure above will fix your issue.
>>
>> Regards,
>>   Andrea.
>>
>> Il 10/03/2018 12:12, Chris Addington ha scritto:
>>> hi andrea
>>>
>>> the other key point is that *it is was KNOWN that there was this bug
>>> - yet there was NO WARNING given against downloading & installing
>>> 4.1.5 *- i had purposefully delayed installing 4.1.5 for some weeks
>>> just to avoid/minimise another install-headache.
>>>
>>>
>>> but, NO WARNING !!!!!!!!!!!!!!!!!!!!!!!!!
>>>
>>>
>>> sincerelychris
>>>
>>> Chris Addington Pr.Eng.
>>>
>>> On 09/03/2018 11:39, Chris Addington wrote:
>>>> hi andrea, bugzilla
>>>>
>>>> - i received the mail below saying 'resolved' - downloaded &
>>>> installed 4.1.5 again - PROBLEM REMAINS
>>>>
>>>> you also won't explain 'user profile' - where do i change this - the
>>>> forum simply references 'user profile' but doesn't say where to find
>>>> this.
>>>>
>>>> ????????????????
>>>>
>>>>
>>>> Chris Addington Pr.Eng.
>>>>
>>>> On 09/03/2018 10:37, [hidden email] wrote:
>>>>> https://bz.apache.org/ooo/show_bug.cgi?id=127728
>>>>>
>>>>> oooforum (fr) <[hidden email]> changed:
>>>>>
>>>>>             What    |Removed                     |Added
>>>>> ----------------------------------------------------------------------------
>>>>>
>>>>>
>>>>>               Status|RESOLVED                    |CLOSED
>>>>>
>>>>
>>>
>>
>
>


--
By God,
were I given all the seven heavens
with all they contain
in order that
I may disobey God
by depriving an ant
from the husk of a grain of barley,
I would not do it.
imam ali

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Re: PROBLEM SOLVED Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

Maurice Howe-2
In reply to this post by Chris Addington-3
This guy makes it indelibly clear why users are sometimes encouraged to try
LIBRE or ANYthing ​else.

On Sat, Mar 10, 2018 at 9:24 AM, Chris Addington <[hidden email]> wrote:

> 1. file manager, address bar; (select): <user>/app data/roaming/open
> office/4 -> rename user.old.
>
> 2. start openoff
>
> 3. fm user.old - copy 'wordbook', 'template'; paste into new user folder.
> if you copy all the folders you wind up with same problem, but this way you
> keep your dictionary, templates.
>
> can also get techs to find out by elimination which folder is causing
> problem.
>
> but, this does not alleviate responsibility to WARN people attempting to
> download
>
> sincerely
>
> Chris Addington Pr.Eng.
>
> On 10/03/2018 13:50, Chris Addington wrote:
>
>>
>> hi andrea
>>
>> i tried that - doesn't work (but not sure what is meant by
>> 'quickstarter', what is it? where is it? close it? how?)
>>
>> the point is that the bug was KNOWN - had a WARNING been given i would
>> NOT have installed - and i would not now be 3 days behind on work.
>>
>> *i appreciate you are volunteers - i am a volunteer also (in other areas)
>> - i do NOT get paid - BUT, BUT, BUT - volunteers still have a
>> responsibility to inform correctly - oxfam etc. ignore their
>> responsibilities.*
>>
>> what do i do?
>>
>> sincerely
>>
>> Chris Addington Pr.Eng.
>> On 10/03/2018 13:07, Andrea Pescetti wrote:
>>
>>> Dear Chris,
>>> this is not an OpenOffice bug, but a Windows bug. Do as advised at
>>> https://s.apache.org/g4NG
>>> and it will be fixed.
>>>
>>> You can now understand why we strongly prefer to use the standard
>>> support channels: answers are archived and available to all future similar
>>> cases. We are all volunteers and personal support is unsustainable.
>>>
>>> You have been referred multiple times to the public channels. I will be
>>> unable to continue answering private mails due to time constraints, but I'm
>>> confident that the procedure above will fix your issue.
>>>
>>> Regards,
>>>   Andrea.
>>>
>>> Il 10/03/2018 12:12, Chris Addington ha scritto:
>>>
>>>> hi andrea
>>>>
>>>> the other key point is that *it is was KNOWN that there was this bug -
>>>> yet there was NO WARNING given against downloading & installing 4.1.5 *- i
>>>> had purposefully delayed installing 4.1.5 for some weeks just to
>>>> avoid/minimise another install-headache.
>>>>
>>>>
>>>> but, NO WARNING !!!!!!!!!!!!!!!!!!!!!!!!!
>>>>
>>>>
>>>> sincerelychris
>>>>
>>>> Chris Addington Pr.Eng.
>>>>
>>>> On 09/03/2018 11:39, Chris Addington wrote:
>>>>
>>>>> hi andrea, bugzilla
>>>>>
>>>>> - i received the mail below saying 'resolved' - downloaded & installed
>>>>> 4.1.5 again - PROBLEM REMAINS
>>>>>
>>>>> you also won't explain 'user profile' - where do i change this - the
>>>>> forum simply references 'user profile' but doesn't say where to find this.
>>>>>
>>>>> ????????????????
>>>>>
>>>>>
>>>>> Chris Addington Pr.Eng.
>>>>>
>>>>> On 09/03/2018 10:37, [hidden email] wrote:
>>>>>
>>>>>> https://bz.apache.org/ooo/show_bug.cgi?id=127728
>>>>>>
>>>>>> oooforum (fr) <[hidden email]> changed:
>>>>>>
>>>>>>             What    |Removed                     |Added
>>>>>> ----------------------------------------------------------------------------
>>>>>>
>>>>>>               Status|RESOLVED                    |CLOSED
>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>
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Re: PROBLEM SOLVED Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

Andrea Pescetti-2
Maurice Howe wrote:
> This guy makes it indelibly clear why users are sometimes encouraged to try

I concur this is an example of a user that, while he managed to solve it
in the end, is quite problematic, noisy, and won't follow any advice
longer than one line (even though he succeeded when he finally tried).
And our solution is easy but not super-easy.

I see three ways (two requiring OpenOffice development) to solve this:

1. An OpenOfficeProfileFixer.exe (so to say; I'm note referring to
something that exists) file that simply renames the user profile under
Windows. This will cover the large majority of the clueless users. This
can exist as a separate tool, hosted by an OpenOffice committer is his
personal space at apache.org.

2. An option to "start clean" at install time, that renames a possibly
existing OpenOffice profile.

3. A Tools - Reset default settings menu item that renames the profile
at the next restart of OpenOffice.

There is nothing to fix in the OpenOffice code. Profile corruption
happens due to many factors, but it is not linked to OpenOffice in a
clear way: it involves user profiles that are carried over from
OpenOffice 2.x or 3.x and may already be damaged but working.

So in the end one of the three options above is the best mitigation.

Regards,
   Andrea.

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Re: PROBLEM SOLVED Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

jd1008
A better solution:
do not create a an OpenOffice user profile. PERIOD.!!!!
It is totally useless for the correct operation of OO.


On 03/10/2018 11:05 AM, Andrea Pescetti wrote:

> Maurice Howe wrote:
>> This guy makes it indelibly clear why users are sometimes encouraged
>> to try
>
> I concur this is an example of a user that, while he managed to solve
> it in the end, is quite problematic, noisy, and won't follow any
> advice longer than one line (even though he succeeded when he finally
> tried). And our solution is easy but not super-easy.
>
> I see three ways (two requiring OpenOffice development) to solve this:
>
> 1. An OpenOfficeProfileFixer.exe (so to say; I'm note referring to
> something that exists) file that simply renames the user profile under
> Windows. This will cover the large majority of the clueless users.
> This can exist as a separate tool, hosted by an OpenOffice committer
> is his personal space at apache.org.
>
> 2. An option to "start clean" at install time, that renames a possibly
> existing OpenOffice profile.
>
> 3. A Tools - Reset default settings menu item that renames the profile
> at the next restart of OpenOffice.
>
> There is nothing to fix in the OpenOffice code. Profile corruption
> happens due to many factors, but it is not linked to OpenOffice in a
> clear way: it involves user profiles that are carried over from
> OpenOffice 2.x or 3.x and may already be damaged but working.
>
> So in the end one of the three options above is the best mitigation.
>
> Regards,
>   Andrea.
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>
>


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Re: PROBLEM SOLVED Re: problem remains Re: [Issue 127728] SPELLCHECK/DICTIONARY NOT WORKING AFTER UPDATE INSTALL to 4.1.5

Martin Groenescheij


On 11/03/18 5:17 AM, JD wrote:
> A better solution:
> do not create a an OpenOffice user profile. PERIOD.!!!!
> It is totally useless for the correct operation of OO.
>

And where are user settings stored when there is no user profile?

>
> On 03/10/2018 11:05 AM, Andrea Pescetti wrote:
>> Maurice Howe wrote:
>>> This guy makes it indelibly clear why users are sometimes encouraged
>>> to try
>>
>> I concur this is an example of a user that, while he managed to solve
>> it in the end, is quite problematic, noisy, and won't follow any
>> advice longer than one line (even though he succeeded when he finally
>> tried). And our solution is easy but not super-easy.
>>
>> I see three ways (two requiring OpenOffice development) to solve this:
>>
>> 1. An OpenOfficeProfileFixer.exe (so to say; I'm note referring to
>> something that exists) file that simply renames the user profile
>> under Windows. This will cover the large majority of the clueless
>> users. This can exist as a separate tool, hosted by an OpenOffice
>> committer is his personal space at apache.org.
>>
>> 2. An option to "start clean" at install time, that renames a
>> possibly existing OpenOffice profile.
>>
>> 3. A Tools - Reset default settings menu item that renames the
>> profile at the next restart of OpenOffice.
>>
>> There is nothing to fix in the OpenOffice code. Profile corruption
>> happens due to many factors, but it is not linked to OpenOffice in a
>> clear way: it involves user profiles that are carried over from
>> OpenOffice 2.x or 3.x and may already be damaged but working.
>>
>> So in the end one of the three options above is the best mitigation.
>>
>> Regards,
>>   Andrea.
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: [hidden email]
>> For additional commands, e-mail: [hidden email]
>>
>>
>
>
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>
>


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