Reporting broken download link

Previous Topic Next Topic
 
classic Classic list List threaded Threaded
9 messages Options
Reply | Threaded
Open this post in threaded view
|

Reporting broken download link

Will Vlaskamp
Hello all,

I tried to download OpenOffice 4.1.5 on two different Windows 10 machines.
In both cases I get a flying page telling Oh, snap We can’t process .... and then another page with HTTP error 500.

Please advise.

Thanks,
Will Vlaskamp
Reply | Threaded
Open this post in threaded view
|

Reporting broken download link

Cristian Bertolini

I TRY TO DOWNLOAD A FEW TIMES BUT IT’S ALWAYS SERVER ERROR:
“An error occurred. See the error logs for more information. (Turn debug on to display exception reports here)
Inviato da Posta<https://go.microsoft.com/fwlink/?LinkId=550986> per Windows 10

Reply | Threaded
Open this post in threaded view
|

Reporting broken download link

Esti Flan
In reply to this post by Will Vlaskamp

Problem description

Server Error

Browser variables

Values

navigator.appCodeName

Mozilla

navigator.appName

Netscape

navigator.appVersion

5.0 (Windows)

navigator.platform

Win64

navigator.oscpu

Windows NT 10.0; Win64; x64

navigator.cpuClass

undefined

navigator.product

Gecko

navigator.productSub

20100101

navigator.vendor

navigator.vendorSub

navigator.language

en-US

navigator.browserLanguage

undefined

navigator.userLanguage

undefined

navigator.systemLanguage

undefined

navigator.userAgent

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0

Debian / Ubuntu / IceWeasel ?

No / No / No

Stable Release



JavaScript functions/variables

Values

Language ISO code

en-US

Language ISO code (from select box)

en-US

Release matrix platform position (full)

11

Release matrix platform position (lp)

12

Release matrix platform array data

y,134

Release matrix language array data

en-US,English (US),English (US),y,download/index.html

UI platform name

Windows (EXE)

UI platform name (not supported)

Platform (short)

win32

URL platform name (full)

Win_x86_install

URL platform name (lp)

Win_x86_langpack

URL platform name (from select box)

win32

Version (from select box)

4.1.5

File name (full)

Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe

File name (lp)

Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe

File extension

.exe

File size (full) (MByte)

134

File size (lp) (MByte)

18

Release info

Milestone AOO415m1 | Build ID 9789 | SVN r1817496 | Released 2017-12-30

Download file link (full)

https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe/download

Download file link (lp)

https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe/download

Checksum file link (full) (here for MD5)

https://archive.apache.org/dist/openoffice/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe.md5

Checksum file link (lp) (here for MD5)

https://archive.apache.org/dist/openoffice/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe.md5

Base URL to Sourceforge.net

https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/

Base URL to Apache Archive

https://archive.apache.org/dist/openoffice/4.1.5

getLinkSelection() (download URL)

undefined

isLanguageSupported() (true/false) ?

true

Show the sub-box (true/false) ?

true

General error (true/false) ?

false



Reply | Threaded
Open this post in threaded view
|

Re: Reporting broken download link

Andrea Pescetti-2
CCing Dave since it is clear that SourceForge is having some issues with
the OpenOffice downloads.

I didn't manage to reproduce the problem (I made some attempts with
different files and downloads always started correctly for me), but we
are seeing a regular stream of reports from users who cannot download
OpenOffice. Now at more than a dozen over the weekend. The picture at
https://lists.apache.org/list.html?dev@... is rather
clear.

Perhaps some DNS issues or a broken mirror?

Regards,
   Andrea.

On 25/02/2018 Esti Flan wrote:

>
> Problem description
>
> Server Error
>
> Browser variables
>
> Values
>
> navigator.appCodeName
>
> Mozilla
>
> navigator.appName
>
> Netscape
>
> navigator.appVersion
>
> 5.0 (Windows)
>
> navigator.platform
>
> Win64
>
> navigator.oscpu
>
> Windows NT 10.0; Win64; x64
>
> navigator.cpuClass
>
> undefined
>
> navigator.product
>
> Gecko
>
> navigator.productSub
>
> 20100101
>
> navigator.vendor
>
> navigator.vendorSub
>
> navigator.language
>
> en-US
>
> navigator.browserLanguage
>
> undefined
>
> navigator.userLanguage
>
> undefined
>
> navigator.systemLanguage
>
> undefined
>
> navigator.userAgent
>
> Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101 Firefox/58.0
>
> Debian / Ubuntu / IceWeasel ?
>
> No / No / No
>
> Stable Release
>
>
>
> JavaScript functions/variables
>
> Values
>
> Language ISO code
>
> en-US
>
> Language ISO code (from select box)
>
> en-US
>
> Release matrix platform position (full)
>
> 11
>
> Release matrix platform position (lp)
>
> 12
>
> Release matrix platform array data
>
> y,134
>
> Release matrix language array data
>
> en-US,English (US),English (US),y,download/index.html
>
> UI platform name
>
> Windows (EXE)
>
> UI platform name (not supported)
>
> Platform (short)
>
> win32
>
> URL platform name (full)
>
> Win_x86_install
>
> URL platform name (lp)
>
> Win_x86_langpack
>
> URL platform name (from select box)
>
> win32
>
> Version (from select box)
>
> 4.1.5
>
> File name (full)
>
> Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe
>
> File name (lp)
>
> Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe
>
> File extension
>
> .exe
>
> File size (full) (MByte)
>
> 134
>
> File size (lp) (MByte)
>
> 18
>
> Release info
>
> Milestone AOO415m1 | Build ID 9789 | SVN r1817496 | Released 2017-12-30
>
> Download file link (full)
>
> https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe/download
>
> Download file link (lp)
>
> https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe/download
>
> Checksum file link (full) (here for MD5)
>
> https://archive.apache.org/dist/openoffice/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe.md5
>
> Checksum file link (lp) (here for MD5)
>
> https://archive.apache.org/dist/openoffice/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe.md5
>
> Base URL to Sourceforge.net
>
> https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/
>
> Base URL to Apache Archive
>
> https://archive.apache.org/dist/openoffice/4.1.5
>
> getLinkSelection() (download URL)
>
> undefined
>
> isLanguageSupported() (true/false) ?
>
> true
>
> Show the sub-box (true/false) ?
>
> true
>
> General error (true/false) ?
>
> false
>
>
>
>

---------------------------------------------------------------------
To unsubscribe, e-mail: [hidden email]
For additional commands, e-mail: [hidden email]

Reply | Threaded
Open this post in threaded view
|

Re: Reporting broken download link

Matthias Seidel
Am 25.02.2018 um 22:01 schrieb Andrea Pescetti:

> CCing Dave since it is clear that SourceForge is having some issues
> with the OpenOffice downloads.
>
> I didn't manage to reproduce the problem (I made some attempts with
> different files and downloads always started correctly for me), but we
> are seeing a regular stream of reports from users who cannot download
> OpenOffice. Now at more than a dozen over the weekend. The picture at
> https://lists.apache.org/list.html?dev@... is rather
> clear.
>
> Perhaps some DNS issues or a broken mirror?
More a DDoS, see:
https://twitter.com/sfnet_ops

Regards,
   Matthias

>
> Regards,
>   Andrea.
>
> On 25/02/2018 Esti Flan wrote:
>>
>> Problem description
>>
>> Server Error
>>
>> Browser variables
>>
>> Values
>>
>> navigator.appCodeName
>>
>> Mozilla
>>
>> navigator.appName
>>
>> Netscape
>>
>> navigator.appVersion
>>
>> 5.0 (Windows)
>>
>> navigator.platform
>>
>> Win64
>>
>> navigator.oscpu
>>
>> Windows NT 10.0; Win64; x64
>>
>> navigator.cpuClass
>>
>> undefined
>>
>> navigator.product
>>
>> Gecko
>>
>> navigator.productSub
>>
>> 20100101
>>
>> navigator.vendor
>>
>> navigator.vendorSub
>>
>> navigator.language
>>
>> en-US
>>
>> navigator.browserLanguage
>>
>> undefined
>>
>> navigator.userLanguage
>>
>> undefined
>>
>> navigator.systemLanguage
>>
>> undefined
>>
>> navigator.userAgent
>>
>> Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:58.0) Gecko/20100101
>> Firefox/58.0
>>
>> Debian / Ubuntu / IceWeasel ?
>>
>> No / No / No
>>
>> Stable Release
>>
>>
>>
>> JavaScript functions/variables
>>
>> Values
>>
>> Language ISO code
>>
>> en-US
>>
>> Language ISO code (from select box)
>>
>> en-US
>>
>> Release matrix platform position (full)
>>
>> 11
>>
>> Release matrix platform position (lp)
>>
>> 12
>>
>> Release matrix platform array data
>>
>> y,134
>>
>> Release matrix language array data
>>
>> en-US,English (US),English (US),y,download/index.html
>>
>> UI platform name
>>
>> Windows (EXE)
>>
>> UI platform name (not supported)
>>
>> Platform (short)
>>
>> win32
>>
>> URL platform name (full)
>>
>> Win_x86_install
>>
>> URL platform name (lp)
>>
>> Win_x86_langpack
>>
>> URL platform name (from select box)
>>
>> win32
>>
>> Version (from select box)
>>
>> 4.1.5
>>
>> File name (full)
>>
>> Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe
>>
>> File name (lp)
>>
>> Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe
>>
>> File extension
>>
>> .exe
>>
>> File size (full) (MByte)
>>
>> 134
>>
>> File size (lp) (MByte)
>>
>> 18
>>
>> Release info
>>
>> Milestone AOO415m1 | Build ID 9789 | SVN r1817496 | Released 2017-12-30
>>
>> Download file link (full)
>>
>> https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe/download
>>
>>
>> Download file link (lp)
>>
>> https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe/download
>>
>>
>> Checksum file link (full) (here for MD5)
>>
>> https://archive.apache.org/dist/openoffice/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_install_en-US.exe.md5
>>
>>
>> Checksum file link (lp) (here for MD5)
>>
>> https://archive.apache.org/dist/openoffice/4.1.5/binaries/en-US/Apache_OpenOffice_4.1.5_Win_x86_langpack_en-US.exe.md5
>>
>>
>> Base URL to Sourceforge.net
>>
>> https://sourceforge.net/projects/openofficeorg.mirror/files/4.1.5/binaries/
>>
>>
>> Base URL to Apache Archive
>>
>> https://archive.apache.org/dist/openoffice/4.1.5
>>
>> getLinkSelection() (download URL)
>>
>> undefined
>>
>> isLanguageSupported() (true/false) ?
>>
>> true
>>
>> Show the sub-box (true/false) ?
>>
>> true
>>
>> General error (true/false) ?
>>
>> false
>>
>>
>>
>>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>


smime.p7s (5K) Download Attachment
Reply | Threaded
Open this post in threaded view
|

Re: Reporting broken download link

Marcus (OOo)
In reply to this post by Will Vlaskamp
SourceForge as our partner for the download service has seen a problem
that is now fixed. The OpenOffice download is working again, so you can
try again.

Thanks for your patience.

Marcus



Am 25.02.2018 um 11:40 schrieb Will Vlaskamp:
> I tried to download OpenOffice 4.1.5 on two different Windows 10 machines.
> In both cases I get a flying page telling Oh, snap We can’t process .... and then another page with HTTP error 500.


---------------------------------------------------------------------
To unsubscribe, e-mail: [hidden email]
For additional commands, e-mail: [hidden email]

Reply | Threaded
Open this post in threaded view
|

Re: Reporting broken download link

Marcus (OOo)
In reply to this post by Cristian Bertolini
SourceForge as our partner for the download service has seen a problem
that is now fixed. The OpenOffice download is working again, so you can
try again.

Thanks for your patience.

Marcus



Am 25.02.2018 um 11:50 schrieb Cristian Bertolini:
>
> I TRY TO DOWNLOAD A FEW TIMES BUT IT’S ALWAYS SERVER ERROR:
> “An error occurred. See the error logs for more information. (Turn debug on to display exception reports here)
> Inviato da Posta<https://go.microsoft.com/fwlink/?LinkId=550986> per Windows 10


---------------------------------------------------------------------
To unsubscribe, e-mail: [hidden email]
For additional commands, e-mail: [hidden email]

Reply | Threaded
Open this post in threaded view
|

Re: Reporting broken download link

Marcus (OOo)
In reply to this post by Esti Flan
SourceForge as our partner for the download service has seen a problem
that is now fixed. The OpenOffice download is working again, so you can
try again.

Thanks for your patience.

Marcus



Am 25.02.2018 um 13:07 schrieb Esti Flan:

>
> Problem description
>
> Server Error
>
> Browser variables
>
> Values
>
> [...]


---------------------------------------------------------------------
To unsubscribe, e-mail: [hidden email]
For additional commands, e-mail: [hidden email]

Reply | Threaded
Open this post in threaded view
|

Re: Reporting broken download link

Will Vlaskamp
In reply to this post by Marcus (OOo)
Thanks for your message.
Working OK now.

Will

-----Oorspronkelijk bericht-----
From: Marcus
Sent: Monday, February 26, 2018 11:54 PM
To: [hidden email]
Cc: Will Vlaskamp
Subject: Re: Reporting broken download link

SourceForge as our partner for the download service has seen a problem
that is now fixed. The OpenOffice download is working again, so you can
try again.

Thanks for your patience.

Marcus



Am 25.02.2018 um 11:40 schrieb Will Vlaskamp:
> I tried to download OpenOffice 4.1.5 on two different Windows 10 machines.
> In both cases I get a flying page telling Oh, snap We can’t process ....
> and then another page with HTTP error 500.



---------------------------------------------------------------------
To unsubscribe, e-mail: [hidden email]
For additional commands, e-mail: [hidden email]