Resolution Open Office issue

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Resolution Open Office issue

Annie Simlund
Hi!

It was hard to find the right way to contact your company about OpenOffice, but hopefully this is correct. Unfortunately, it is impossible to use OpenOffice on a high resolution screen, also called 4k screen. It is a pity, since it is such a good suite which I used to use at a regular basis with my old computer. Now everything is blurry and nothing I try to do about it seem to work. Can barely read the text. And changing the resolution on my screen only messes everything else up, so I just wonder if it is possible to upgrade the software so it doesn’t exclude people with these screens (still windows), or if there is any setting inside the software that I need to change?

Thanks in advance!
Annie
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Re: Resolution Open Office issue

Dave Fisher
Hi -

In order to understand the issue with 4K displays we need some information from you.

Version of Open Office?
Operating system and version?
Hardware and display configuration? Is your 4K display primary?

Regards,
Dave

Sent from my iPhone

> On May 28, 2017, at 3:33 PM, Annie Simlund <[hidden email]> wrote:
>
> Hi!
>
> It was hard to find the right way to contact your company about OpenOffice, but hopefully this is correct. Unfortunately, it is impossible to use OpenOffice on a high resolution screen, also called 4k screen. It is a pity, since it is such a good suite which I used to use at a regular basis with my old computer. Now everything is blurry and nothing I try to do about it seem to work. Can barely read the text. And changing the resolution on my screen only messes everything else up, so I just wonder if it is possible to upgrade the software so it doesn’t exclude people with these screens (still windows), or if there is any setting inside the software that I need to change?
>
> Thanks in advance!
> Annie


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Re: Resolution Open Office issue

Hagar Delest-2
Forwarded to OP.

Le 09/06/2017 à 04:55, Dave Fisher a écrit :

> Hi -
>
> In order to understand the issue with 4K displays we need some information from you.
>
> Version of Open Office?
> Operating system and version?
> Hardware and display configuration? Is your 4K display primary?
>
> Regards,
> Dave
>
> Sent from my iPhone
>
>> On May 28, 2017, at 3:33 PM, Annie Simlund <[hidden email]> wrote:
>>
>> Hi!
>>
>> It was hard to find the right way to contact your company about OpenOffice, but hopefully this is correct. Unfortunately, it is impossible to use OpenOffice on a high resolution screen, also called 4k screen. It is a pity, since it is such a good suite which I used to use at a regular basis with my old computer. Now everything is blurry and nothing I try to do about it seem to work. Can barely read the text. And changing the resolution on my screen only messes everything else up, so I just wonder if it is possible to upgrade the software so it doesn’t exclude people with these screens (still windows), or if there is any setting inside the software that I need to change?
>>
>> Thanks in advance!
>> Annie
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: [hidden email]
> For additional commands, e-mail: [hidden email]
>


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