Website outage

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Website outage

FR web forum
www.openoffice.org is not responding

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Re: Website outage

Matthias Seidel
Am 30.12.2017 um 14:25 schrieb FR web forum:
> www.openoffice.org is not responding

No problems here...

But during the last days I noticed several times, that it took much
longer to open the webpage.
I thought it was a problem with my ISP.

Matthias

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Re: Website outage

Marcus (OOo)
Am 30.12.2017 um 14:33 schrieb Matthias Seidel:
> Am 30.12.2017 um 14:25 schrieb FR web forum:
>> www.openoffice.org is not responding
>
> No problems here...
>
> But during the last days I noticed several times, that it took much
> longer to open the webpage.
> I thought it was a problem with my ISP.

also here, no problem.

Marcus


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Re: Website outage

FR web forum
In reply to this post by FR web forum
OK seems to be recovered now

----- Mail original -----
> De: "FR web forum" <[hidden email]>
> À: [hidden email], [hidden email]
> Envoyé: Samedi 30 Décembre 2017 14:25:07
> Objet: Website outage
>
> www.openoffice.org is not responding

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Re: Website outage

Jürgen Lange
In reply to this post by FR web forum
www.openoffice.org is responding.

Jürgen


Am 30.12.2017 um 14:25 schrieb FR web forum:
> www.openoffice.org is not responding
>
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Re: Website outage

Mechtilde Stehmann-2
In reply to this post by Marcus (OOo)
Hello,

I had the same problem this morning. Now it is ok.

Kind regards

Mechtilde

Am 30.12.2017 um 14:37 schrieb Marcus:

> Am 30.12.2017 um 14:33 schrieb Matthias Seidel:
>> Am 30.12.2017 um 14:25 schrieb FR web forum:
>>> www.openoffice.org is not responding
>>
>> No problems here...
>>
>> But during the last days I noticed several times, that it took much
>> longer to open the webpage.
>> I thought it was a problem with my ISP.
>
> also here, no problem.
>
> Marcus
>
>
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--
Mechtilde Stehmann
## Apache OpenOffice.org
## Freie Office Suite für Linux, MacOSX, Windows
## Debian Developer
## Loook, calender-exchange-provider, libreoffice-canzeley-client
## PGP encryption welcome
## F0E3 7F3D C87A 4998 2899  39E7 F287 7BBA 141A AD7F


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Re: Website outage

FR web forum
Seems to be outage again

----- Mail original -----

> De: "Mechtilde" <[hidden email]>
> À: [hidden email]
> Envoyé: Samedi 30 Décembre 2017 15:21:42
> Objet: Re: Website outage
>
> Hello,
>
> I had the same problem this morning. Now it is ok.
>
> Kind regards
>
> Mechtilde
>
> Am 30.12.2017 um 14:37 schrieb Marcus:
> > Am 30.12.2017 um 14:33 schrieb Matthias Seidel:
> >> Am 30.12.2017 um 14:25 schrieb FR web forum:
> >>> www.openoffice.org is not responding
> >>
> >> No problems here...
> >>
> >> But during the last days I noticed several times, that it took
> >> much
> >> longer to open the webpage.
> >> I thought it was a problem with my ISP.
> >
> > also here, no problem.
> >
> > Marcus
> >
> >
> > ---------------------------------------------------------------------
> > To unsubscribe, e-mail: [hidden email]
> > For additional commands, e-mail: [hidden email]
> >
>
> --
> Mechtilde Stehmann
> ## Apache OpenOffice.org
> ## Freie Office Suite für Linux, MacOSX, Windows
> ## Debian Developer
> ## Loook, calender-exchange-provider, libreoffice-canzeley-client
> ## PGP encryption welcome
> ## F0E3 7F3D C87A 4998 2899  39E7 F287 7BBA 141A AD7F
>
>

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Re: Website outage

Dave Fisher
Hi -

What is the full url you are using?

Would you try to run a traceroute and dig on that domain?

Regards,
Dave

> On Jan 9, 2018, at 2:33 AM, FR web forum <[hidden email]> wrote:
>
> Seems to be outage again
>
> ----- Mail original -----
>> De: "Mechtilde" <[hidden email]>
>> À: [hidden email]
>> Envoyé: Samedi 30 Décembre 2017 15:21:42
>> Objet: Re: Website outage
>>
>> Hello,
>>
>> I had the same problem this morning. Now it is ok.
>>
>> Kind regards
>>
>> Mechtilde
>>
>> Am 30.12.2017 um 14:37 schrieb Marcus:
>>> Am 30.12.2017 um 14:33 schrieb Matthias Seidel:
>>>> Am 30.12.2017 um 14:25 schrieb FR web forum:
>>>>> www.openoffice.org is not responding
>>>>
>>>> No problems here...
>>>>
>>>> But during the last days I noticed several times, that it took
>>>> much
>>>> longer to open the webpage.
>>>> I thought it was a problem with my ISP.
>>>
>>> also here, no problem.
>>>
>>> Marcus
>>>
>>>
>>> ---------------------------------------------------------------------
>>> To unsubscribe, e-mail: [hidden email]
>>> For additional commands, e-mail: [hidden email]
>>>
>>
>> --
>> Mechtilde Stehmann
>> ## Apache OpenOffice.org
>> ## Freie Office Suite für Linux, MacOSX, Windows
>> ## Debian Developer
>> ## Loook, calender-exchange-provider, libreoffice-canzeley-client
>> ## PGP encryption welcome
>> ## F0E3 7F3D C87A 4998 2899  39E7 F287 7BBA 141A AD7F
>>
>>
>
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Re: Website outage

Andrea Pescetti-2
Dave Fisher wrote:
> What is the full url you are using?
> Would you try to run a traceroute and dig on that domain?

I've tested again. Same results as reported in the other discussion.
Basically, one IP from the DNS record is working and the other is not
(so if you incur in the non-working one, the connection will time out).
It's time for Infra to take a look.

$ dig www.openoffice.org
[...]
;; ANSWER SECTION:
www.openoffice.org. 165 IN A 88.198.26.2
www.openoffice.org. 165 IN A 140.211.11.105

The bad one is the first.

$ traceroute www.openoffice.org
traceroute to www.openoffice.org (88.198.26.2), 30 hops max, 60 byte packets
  1 [local network] ...
  7  ae3-1.fra20.core-backbone.com (80.81.192.187)  36.341 ms  38.266 ms
  36.667 ms
  8  ae1-2014.nbg40.core-backbone.com (81.95.15.206)  49.317 ms  49.132
ms  47.519 ms
  9  core-backbone-100g-nbg.hetzner.de (81.95.15.6)  41.300 ms  47.391
ms  46.922 ms
10  core11.nbg1.hetzner.com (213.239.229.161)  48.897 ms  48.216 ms
48.829 ms
11  core21.fsn1.hetzner.com (213.239.224.14)  54.294 ms
core21.fsn1.hetzner.com (213.239.245.222)  52.658 ms
core22.fsn1.hetzner.com (213.239.224.10)  51.318 ms
12  ex9k1.dc4.fsn1.hetzner.com (213.239.229.146)  54.756 ms  52.984 ms
ex9k1.dc4.fsn1.hetzner.com (213.239.229.150)  57.372 ms
13  * * * [...]
30  * * *

$ wget www.openoffice.org
Resolving www.openoffice.org (www.openoffice.org)... 88.198.26.2,
140.211.11.105, 2a01:4f8:130:2192::2
Connecting to www.openoffice.org (www.openoffice.org)|88.198.26.2|:80...
failed: Connection timed out.
Connecting to www.openoffice.org
(www.openoffice.org)|140.211.11.105|:80... connected.
[and then download proceeds regularly]

Regards,
   Andrea.

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Re: Website outage

FR web forum


> It's time for Infra to take a look.
Did you follow this ask or should I do it?

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Re: Website outage

Andrea Pescetti-2
FR web forum wrote:
>> It's time for Infra to take a look.
> Did you follow this ask or should I do it?

The preferred way to contact INFRA is by creating an issue in JIRA.

I went ahead and created it this time:
https://issues.apache.org/jira/projects/INFRA/issues/INFRA-15822

You can subscribe to the issue if you have a JIRA account (or just
create one). I think all registered users can open an issue, so if you
see other infrastructure issues in future you can get Infra's attention
on them in the same way.

Regards,
   Andrea.

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Re: Website outage

FR web forum
In reply to this post by FR web forum


----- Mail original -----
> De: "FR web forum" <[hidden email]>
> À: "Dave Fisher" <[hidden email]>
> Envoyé: Mardi 9 Janvier 2018 18:25:35
> Objet: Re: Website outage
>
> > How is www.openoffice.org/fr/?
> Works!
> But subdomain fr. not
>

All works now
Thanks to infra team

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